Speaker Programs Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee the operations of speaker programs for designated business units, ensuring consistency, adherence to regulations, and operational excellence.

• Keep precise program records, documentation, and files that are ready for audits in accordance with company SOPs and regulatory standards.

• Identify any workflow gaps or risks and escalate concerns to the Associate Director.

• Provide operational status updates to internal stakeholders.

• Act as a liaison between Area Marketing Managers and Compliance concerning program-related escalations.

• Monitor compliance issues and escalations until they are resolved.

• Serve as the main point of contact for field representatives and physician speakers regarding program needs, timelines, status, and compliance.

• Assist in creating onboarding and training materials for field personnel and speakers.

• Handle honorarium and expense reimbursement documentation as well as payment processing.

• Submit approved payment requests to Accounts Payable and monitor payment status.

• Oversee the processes of speaker nomination, vetting, onboarding, credentialing, contracting, and annual recertification.

• Collaborate with Legal and Compliance to ensure adherence to fair market value standards and timely execution of speaker agreements.

• Maintain tracking tools, dashboards, and databases for reporting on speaker utilization, payment status, and program activities.

⛳️ Requirements

• A Bachelor's degree is required.

• 3–5 years of experience in speaker bureau execution, healthcare professional (HCP) engagement, or customer success.

• Understanding of healthcare compliance requirements, including HCP contracting, fair market value (FMV), and industry codes of conduct (PhRMA, AdvaMed).

• Experience in supporting high-volume administrative workflows with a keen attention to detail and the ability to manage multiple priorities.

• Exceptional communication and interpersonal skills.

• Strong organizational and project management capabilities with a proven history of meeting deadlines.

• Familiarity with honorarium and expense reimbursement processes and coordination with Accounts Payable is preferred.

• Practical experience with Salesforce.com (SFDC) or similar CRM platforms is preferred.

• Knowledge of speaker bureau management platforms and event management tools is preferred.

• Experience working in a remote-first, cross-functional environment is preferred.

🏝️ Benefits

• Comprehensive medical, dental, vision, life, and disability insurance plans for eligible employees and their dependents.

• Complimentary testing for Natera employees and their immediate families.

• Fertility care benefits.

• Paid pregnancy and baby bonding leave.

• 401(k) benefits.

• Commuter benefits.

• Employee referral program.