Sourcing Operations Analyst

This is a fully remote position, open to applicants in Canada.

📋 Description

• Oversee assigned sourcing help desk tickets from initiation to resolution.

• Confirm information, coordinate subsequent steps, maintain communication with requesters, and ensure comprehensive record-keeping.

• Prepare and submit purchase requisitions while verifying purchasing details and accompanying documentation.

• Follow up with requesters and approvers to address gaps and ensure the progress of requests.

• Assist with purchase order updates and lifecycle activities adhering to established procedures and approval protocols.

• Prioritize assigned tasks against service targets, monitor aging requests, and escalate any blockers or exceptions.

• Generate regular and on-demand reports on ticket volumes, backlog, turnaround times, purchase requisition activity, and data quality.

• Validate source data and clarify material trends or discrepancies.

• Examine recurring transaction and workflow issues, propose enhancements, and aid in the testing and implementation of approved changes.

• Maintain precise procurement records and supporting documentation in accordance with policies and controls.

• Carry out additional duties and support extra projects as required.

⛳️ Requirements

• 1–3 years of experience in procurement operations, purchasing, procure-to-pay, shared services, or a similar business operations setting.

• Capability to independently handle an assigned workload, resolve moderately complex operational challenges, and identify when escalation is necessary.

• Familiarity with requisitions, purchase orders, approval workflows, and procurement documentation.

• Proficient in spreadsheet and analytical skills, including data validation, report preparation, and operational trend identification.

• Effective communication with stakeholders, strong attention to detail, and consistent follow-through.

• Preferred experience with procurement and ticketing tools such as Coupa, Jira, or comparable platforms.

🏝️ Benefits

• Equity.

• Discretionary annual performance bonus opportunities.

• Remote work arrangement.

• Equal Opportunity Employer.

• Reasonable accommodation during the application or hiring process.