Solutions Engineering Lead

This is a fully remote position, open to applicants in Europe.

📋 Description

• Assist customers in realizing the potential of bunny.net and transforming concepts into actionable solutions.

• Develop and expand the Solutions Engineering department.

• Address intricate customer issues through architectural design, proof of concepts, and integrations.

• Collaborate with the Sales team to structure deals that balance customer value, pricing, and profit margins.

• Lead and mentor the current Solutions Engineer while expanding the team.

• Create playbooks and processes to enhance scalability.

• Enhance the onboarding experiences for customers and partners, along with integrations and transitions to Customer Success.

• Empower Sales to leverage bunny.net's capabilities and customer insights to uncover new opportunities.

• Oversee the Solutions Engineering function while maintaining hands-on involvement with complex opportunities.

⛳️ Requirements

• Proven experience in guiding complex technical deals from initial conversation through to closure.

• In-depth understanding of CDNs, networking, security (WAF, DDoS, Bot Mitigation, API protection), and computing (containerization, serverless, databases) or related technologies.

• Experience in leading technical pre-sales and establishing scalable processes.

• Strong grasp of pricing models, packaging, usage, and profit margins.

• History of managing technical personnel and fostering their development.

• Ability to pinpoint bottlenecks and enhance processes.

• Eagerness to learn rapidly and the confidence to operate independently.

• Capability to simplify complex concepts for both developers and business leaders.

• Experience in advancing Solutions Engineering in a growing cloud, infrastructure, or SaaS environment is a plus.

• Background in assisting partners to convert technical expertise into customer successes is advantageous.

• Residing in Europe, preferably within CET ±3 hours.

🏝️ Benefits

• Completely flexible working hours.

• Remote-first working environment with no office or commuting requirements.

• Three-night voucher for visiting headquarters.

• Medical, dental, and vision insurance with global coverage.

• 25 vacation days, plus an additional loyalty day each year, up to a total of 30 days, in addition to local public holidays.

• Meeting-free Thursdays.

• Annual €500 budget for home office expenses.

• Paid sick leave.

• Paid parental leave: 16 weeks for birthing parents and 8 weeks for non-birthing parents, with local statutory rules supplemented where appropriate.

• Annual company-wide gathering.

• Employee Stock Option Plan starting with 0.01% equity.

• Access to mental health resources and support through BetterHelp.com.

• Annual €480 wellness budget.

• Annual €500 educational budget for books, seminars, or online courses.

• Annual subscription for Apple, Spotify, or YouTube Premium.