Solutions Lead, Clinical & EHR Systems

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership of clinical data solutions throughout the customer lifecycle, from pre-signature discovery to implementation and post-launch support.

• Lead the exploration of EHR systems for enterprise deals, accounting for vendors, versions, interface engines, available feeds, acuity and assignment data, interface team capacity, and security/privacy requirements.

• Define valuable clinical data feeds and facilitate integrations through security, privacy, and compliance assessments.

• Collaborate with Deployments on unit and department mapping, feed testing, and census validation.

• Engage in complex deployments while empowering Deployment Strategists to manage progressively intricate workstreams.

• Expand EHR integrations into bed management, transfers, emergency department boarding, and discharge planning data.

• Develop reusable EHR integration patterns, discovery guides, documentation, and training materials.

• Collaborate with Product on decisions regarding the EHR vendor marketplace versus direct interfaces.

• Identify ongoing clinical data needs and obstacles.

• Work with Product and Engineering on enablement, integrations, and scalable platform capabilities.

• Establish the Enterprise Solutions function from the ground up alongside a peer focused on workforce and payroll systems.

• Report directly to the COO.

• Travel 40–50% to customer locations.

⛳️ Requirements

• Extensive hands-on experience with EHR integration, particularly with major systems such as Epic, Oracle Health, Meditech, or similar platforms.

• Background as an Epic analyst, interface engineer, or clinical integration architect, or equivalent EHR implementation experience.

• Proficiency in HL7 v2, particularly ADT.

• Knowledge of FHIR standards.

• Experience with interface engines like Epic Bridges, Rhapsody, Cloverleaf, Mirth, or comparable technologies.

• Familiarity with HIPAA regulations, minimizing PHI, BAAs, and healthcare security assessments.

• Capability to lead technical solutions in collaboration with CIO organizations, clinical informatics, interface teams, and security teams.

• Skills to create reusable solutions, playbooks, tools, documentation, and training resources.

• Ability to identify implementation challenges, configuration issues, integration constraints, and product deficiencies.

• Competence in bridging Growth and Post-Sales functions.

• Enthusiasm for building a new function from the ground up.

• Clinical operations knowledge is a significant advantage, particularly regarding census, ADT, acuity, nurse staffing ratios, patient assignments, patient flow, and capacity tools.

• Must be eligible to work in the US; US work authorization status is required for application.

🏝️ Benefits

• Medical, dental, and vision insurance.

• 401(k) plan with company matching.

• Flexible paid time off (PTO).

• Unlimited travel budget for customer visits.

• Bi-annual company retreats.

• Complimentary meals in the office.

• $5,000 relocation bonus for eligible employees.

• Desk setup reimbursement.

• Commuter benefits.

• Monthly gym and wellness stipend.

• A fantastic office location in Jackson Square.

• Equity opportunities.