Solutions Engineer, Wireless

This is a fully remote position, open to applicants in New York, +1 more state.

📋 Description

• Assist small business sales teams in their market efforts to enhance solution adoption and foster customer engagement for accounts with 1–9 employees.

• Engage in numerous customer meetings each day to offer technical advice and solution support.

• Showcase solution features, advantages, and return on investment.

• Aid in coverage requests to enhance network accessibility within buildings.

• Maintain a high level of expertise in wireless devices, network technologies, and value-added solutions.

• Carry out additional tasks and projects as directed by business management.

• Design and propose wireless solutions tailored to meet customer requirements.

• Consult on customer opportunities and evaluate wireless network coverage.

• Support sales teams by addressing technical questions and contributing to customer satisfaction and business expansion.

⛳️ Requirements

• A Bachelor’s degree plus 3 years of relevant work experience OR an advanced degree with 1 year of relevant work experience OR a combination of education and experience considered equivalent (Required).

• Over 3 years of experience in telecommunications, solutions consulting, or engineering roles with a proven history of successful solution sales and managing both internal and external relationships in a matrix environment (Required).

• Experience in supporting wireless business sales teams (SMB, ENT, or GOV) (Preferred).

• Strong communication skills (Required).

• Proficiency in identifying customer needs (Required).

• In-depth product knowledge (Required).

• Project management skills (Required).

• Experience in business sales (Required).

• Expertise in solution consultation (Required).

• Ability to conduct technical demonstrations (Required).

• Skills in technical presentations (Required).

• Experience in providing technical training (Required).

• Knowledge of wireless networks (Required).

• Must be at least 18 years of age.

• Legally authorized to work in the United States.

• Willingness to travel as required.

• Not a DOT-regulated position.

• Not a safety-sensitive position.

🏝️ Benefits

• Competitive base salary and comprehensive compensation package.

• Annual stock grant.

• Employee stock purchase plan.

• 401(k) retirement plan.

• Complimentary, year-round access to money coaches.

• Monthly or quarterly sales incentives for eligible employees in regular, non-temporary Retail and Business Sales roles.

• Medical, dental, and vision insurance coverage.

• Flexible spending accounts.

• Paid time off benefits.

• Up to 12 paid holidays each year.

• Paid parental and family leave options.

• Family building benefits available.

• Backup care support.

• Enhanced family support services.

• Childcare subsidy assistance.

• Tuition assistance programs.

• College coaching resources.

• Short- and long-term disability coverage.

• Optional AD&D insurance.

• Optional accident coverage.

• Optional life insurance policies.

• Optional disability insurance options.

• Optional long-term care insurance.

• Discounts on mobile services and home internet plans.

• Pet insurance offerings.

• Commuter and transit programs.

• Opportunities for career growth and professional development.