Solutions Engineer – Splunk

This is a fully remote position, open to applicants in New York.

📋 Description

• Lead technical discovery and ensure architectural alignment with enterprise AI architects, data science leaders, and executive decision-makers.

• Assess customers’ Generative AI infrastructures and their observability needs.

• Provide technical demonstrations and tailored reference architectures.

• Highlight real-time LLM benchmarking, multi-agent assessments, tokenomics optimization, and automated safety measures.

• Manage the scoping, technical milestones, and execution of customer Proofs of Concept.

• Achieve significant technical wins and expedite sales cycles.

• Connect enterprise field activities with Cisco/Splunk Product and Engineering teams.

• Compile customer insights to inform product roadmap priorities.

• Facilitate enterprise adoption of Generative AI assessments, automated guardrails, and real-time runtime telemetry.

⛳️ Requirements

• At least 3 years of professional experience in technical pre-sales engineering, solutions architecture, or customer-facing technical consulting within AI/ML, data analytics, or enterprise software.

• Familiarity or experience in building, deploying, or architecting workflows using agentic orchestration frameworks such as LangGraph, OpenAI Agents SDK, Crew AI, AutoGen, or similar tools.

• Knowledge of Generative AI architectures, encompassing RAG, tool calling/function execution, multi-agent coordination, latency optimization, as well as LLM failure modes like hallucinations, bias, and prompt injection.

• Minimum of 2 years of experience or equivalent expertise in scoping, instrumenting, and executing technical PoCs leading to a definitive win.

• Outstanding verbal and written communication skills for technical and executive audiences.

• Willingness to travel 15%–25% for customer workshops, EBCs, and industry conferences.

• Preferred: proficiency in Python or TypeScript.

• Preferred: experience with Pandas, Streamlit, LangChain, HuggingFace, or OpenAI SDK.

• Preferred: experience in rapidly prototyping externally facing agentic applications, interactive demos, or production AI workflows.

• Preferred: prior experience as a Machine Learning Engineer, Data Scientist, or Software Engineer.

• Preferred: Bachelor’s or Master’s degree in Computer Science, Data Science, Electrical Engineering, Mathematics, or a related technical field, or equivalent practical professional experience.

🏝️ Benefits

• Medical, dental, and vision insurance.

• 401(k) plan with a Cisco matching contribution.

• Paid parental leave.

• Short- and long-term disability coverage.

• Basic life insurance.

• Potential Cisco restricted stock unit grants, vesting after continued employment.

• 10 paid holidays per full calendar year.

• 1 floating holiday for non-exempt employees.

• Paid day off for employee birthdays.

• Paid year-end holiday shutdown.

• 4 paid personal wellness days.

• 16 days of paid vacation per full calendar year for non-exempt employees.

• Flexible vacation time off program with no defined limit for eligible exempt employees.

• 80 hours of sick time off provided on hire date and each January 1st thereafter.

• Up to 80 hours of unused sick time can be carried forward.

• Additional paid time off for critical or emergency family issues.

• Optional 10 paid volunteer days per full calendar year.

• Annual bonuses for non-sales positions.

• Performance-based incentive pay for employees on sales plans.

• Opportunities for professional growth and development.