Solutions Engineer – Splunk

This is a fully remote position, open to applicants in Massachusetts.

📋 Description

• Collaborate closely with Account Executives on technical discovery, architectural validation, and qualification.

• Provide support for high-value accounts in financial services and premier sectors, with contracts exceeding $500K.

• Present customized product demonstrations to meet client needs.

• Develop robust architectural designs that translate technical capabilities into business value and minimize risk.

• Take ownership of and execute technical Proofs of Concept.

• Manage data residency, security compliance frameworks, and achieve multi-stakeholder consensus.

• Relay field intelligence and technical insights to Cisco and Splunk Product Management teams.

• Contribute to shaping roadmap priorities while enhancing blended portfolio adoption within enterprise accounts.

• Act as a reliable technical advisor to CISOs, VPs of Engineering, and IT executives.

• Design cybersecurity, observability, and data platform solutions tailored for regulated enterprise accounts.

⛳️ Requirements

• At least 5 years of experience in technical pre-sales engineering, solutions architecture, or customer-facing systems engineering, specifically for enterprise or regulated accounts, or a Master’s degree plus 3 years / PhD.

• Minimum of 3 years of direct technical experience in at least two areas: SIEM/SOC operations, IT/DevOps observability, or regulatory compliance frameworks.

• At least 2 years of experience in architecting or analyzing native logging, monitoring, and security telemetry across AWS, Azure, or GCP platforms.

• A minimum of 3 years of experience in scoping and leading technical Proofs of Concept, writing technical RFP/RFI responses, and defending enterprise architecture designs.

• Bachelor’s degree in Computer Science, Information Technology, Cybersecurity, Engineering, or a related technical field, or equivalent practical experience.

• Strong skills in writing Search Processing Language (SPL) queries and practical knowledge of Splunk Cloud/Enterprise architectures, Enterprise Security, or IT Service Intelligence.

• Familiarity with data routing and pipeline optimization tools such as Cribl Stream, Kafka, or Edge Processor.

• Experience with strategies for architectural cost optimization.

• Capability to present intricate architectural and risk-reduction strategies to CISOs, CTOs, and technical procurement committees.

• Proven experience in co-selling within large matrixed sales organizations, channel partners, and professional services/CSM ecosystems.

• Proficient with REST APIs, Ansible/Terraform infrastructure-as-code automation, or hold credentials such as CISSP, CCNA/CCNP, or Splunk Certified Consultant.

🏝️ Benefits

• Medical, dental, and vision insurance.

• 401(k) plan with contributions matched by Cisco.

• Paid parental leave.

• Coverage for short- and long-term disability.

• Basic life insurance provided.

• Potential availability of Cisco restricted stock unit grants.

• Ten paid holidays each full calendar year.

• One floating holiday for non-exempt employees.

• Paid time off for birthdays.

• Paid shutdown during year-end holidays.

• Four paid personal wellness days.

• Sixteen days of paid vacation annually for non-exempt employees.

• Flexible vacation time off program available for exempt employees.

• Eighty hours of sick time off granted at hire and each January 1st thereafter.

• Up to eighty hours of unused sick time can be carried forward.

• Additional paid leave for critical family emergencies.

• Optional ten paid volunteer days per full calendar year.

• Annual bonuses available for non-sales positions.

• Performance-based incentive compensation for employees on sales plans.

• Opportunities for growth and professional development through Cisco’s extensive global network.