Solutions Engineer, SMB

This is a fully remote position, open to applicants in California.

📋 Description

• Assist small and medium business sales teams in the market to enhance solution adoption and boost customer engagement.

• Engage in customer meetings to offer technical consultation and guidance on solutions.

• Conduct wireless network coverage assessments and reviews to enhance customer solutions.

• Help process in-building coverage requests to improve network accessibility.

• Maintain a high level of expertise in wireless devices, network technologies, and value-added solutions to support sales initiatives.

• Carry out additional tasks and projects as assigned by management.

⛳️ Requirements

• Bachelor's Degree along with 3 years of relevant work experience, OR an advanced degree with 1 year of relevant work experience, OR an equivalent combination of education and experience (Required).

• Preferred fields of study include Computer Science, IT, Engineering, or a related discipline.

• 4-7 years of experience in telecommunications, IT administration, or network engineering roles with a proven track record in solution sales and relationship management within a matrix environment (Preferred).

• Experience in supporting Enterprise and Public Sector accounts (Preferred).

• Proficient in communication.

• Skilled in identifying customer needs.

• Strong product knowledge.

• Capable of project management.

• Experience in small business sales.

• Knowledgeable in solution architecture.

• Proficient in technical demonstrations.

• Experienced in technical presentations.

• Capable of providing technical training.

• Familiar with wireless networks.

• Must be at least 18 years old.

• Legally authorized to work in the United States.

🏝️ Benefits

• Annual stock grant.

• Employee stock purchase plan.

• 401(k) plan.

• Access to free, year-round money coaches.

• Medical, dental, and vision insurance.

• Flexible spending account.

• Paid time off.

• Up to 12 paid holidays.

• Paid parental and family leave.

• Family building benefits.

• Back-up care options.

• Enhanced family support.

• Childcare subsidy.

• Tuition assistance.

• College coaching services.

• Short- and long-term disability coverage.

• Voluntary accidental death and dismemberment (AD&D) coverage.

• Voluntary accident coverage.

• Voluntary life insurance.

• Voluntary disability insurance.

• Voluntary long-term care insurance.

• Discounts on mobile services and home internet.

• Pet insurance options.

• Commuter and transit programs.

• Opportunities for career growth.

• Monthly or quarterly sales incentives for eligible employees.