Solutions Engineer – Mid-Market

This is a fully remote position, open to applicants in United States.

📋 Description

• Facilitate technical conversations with key prospects and clients.

• Manage the technical relationship with customers.

• Collaborate with pre-sales teams to ensure technical alignment and develop innovative solutions for clients.

• Lead technical evaluations and proof-of-concept initiatives.

• Acquire an in-depth understanding of product functionalities, integrations, configurations, messaging, partner ecosystem, and the competitive landscape.

• Gather insights from prospects and clients to provide valuable market feedback to the product team.

• Assist in prioritizing features essential for driving sales opportunities.

• Support clients during their Vanta trial process.

• Create product examples, documentation, and other essential resources for customers.

• Foster an environment of teamwork, openness, creativity, and ongoing improvement.

• Identify and promote initiatives that enhance the transition from pre-sales to post-sales.

• Contribute to shaping competitive positioning, sales strategies, and product roadmap insights.

⛳️ Requirements

• Minimum of 3 years of customer-facing, technical experience in roles such as solutions engineer, sales engineer, technology consultant, or a similar title.

• Ideally possess prior experience in the Governance, Risk, and Compliance (GRC) sector or cybersecurity field.

• Previous experience in a B2B SaaS environment.

• Practical experience with AWS, Google Cloud, Microsoft Azure, Windows, MacOS, Linux, and cloud application architecture.

• Strong project management abilities with a proven track record of thriving in a startup setting that lacks the structure of larger organizations.

• Creative, technical, and inherently persuasive.

• Detail-oriented and highly organized.

• Enjoy listening to customers, strategizing with colleagues, and delving into technical specifics.

• Familiarity with REST API development and service integrations is a plus.

• Authorized to work in the U.S. without the requirement for current or future employer sponsorship.

• Utilize AI in daily operations to enhance skills and improve outcomes, applying it to routine workflows, actively building proficiency through experimentation, and exercising sound judgment to ensure high-quality AI-assisted work.

🏝️ Benefits

• Equity.

• Comprehensive medical, dental, and vision coverage, with 100% of employee-only benefit premiums covered for most medical plans.

• 16 weeks of paid Parental Leave for all new parents.

• Health & wellness stipend.

• Remote workspace, internet, and cellphone stipend.

• Commuter benefits for team members working from the SF and NYC offices.

• Family planning benefits.

• Matching 401(k) contributions with immediate vesting.

• Flexible PTO policy, plus 80 hours of Sick Time.

• 11 company-paid holidays.

• Virtual team-building activities, lunch and learns, and other company-wide events.

• Industry-competitive salary.

• Medical benefits and additional company perk programs.