Solutions Engineer – Level 3

This is a fully remote position, open to applicants in Netherlands, +1 more country.

📋 Description

• Assist and empower sales for the VIAVI AMS portfolio in the Benelux region and Southern Africa.

• Collaborate with PLM and SME teams to recommend technical solutions that meet customer needs.

• Showcase and explain solutions to clients through presentations.

• Create detailed technical documentation for projects.

• Work alongside Account Directors to establish sales strategies.

• Ensure accountability for bookings within the relevant product portfolio across EMEA.

• Introduce, implement, and monitor the AMS portfolio throughout EMEA.

• Represent the customer's perspective and effectively resolve customer issues in collaboration with PLM, R&D, Support, and Engineering teams.

• Provide pre-sales technical assistance to customers in the EMEA region.

• Act as the primary technical liaison for DT and A1 groups.

• Conduct product and technology presentations at local roadshows, seminars, and webinars.

• Monitor customer implementations and the evolution of products.

• Offer feedback from the business unit to foster innovation.

• Share knowledge of products and technologies with Sales and Channel Partners.

• Engage in weekly virtual meetings with EMEA Solutions Consultants.

• Propel sales growth for the AMS portfolio within the region.

⛳️ Requirements

• Extensive pre-sales technical support experience in network solutions within EMEA.

• Familiarity with Geolocation Intelligence, Core Network Monitoring, Service Assurance, OSS, and AIOps.

• Capability to serve as the primary technical point of contact for DT and A1 groups.

• Proficiency in delivering product and technology presentations at roadshows, technical seminars, and webinars.

• Self-driven approach to identifying opportunities and accounts for sales facilitation.

• Understanding of Network Optimization techniques and their benefits.

• Competence in following up on customer project implementations and product advancements.

• Ability to recognize ecosystem trends and activities, optimizing product positioning accordingly.

• Skill in providing constructive feedback to Product Line Managers and R&D teams.

• Experience in sharing insights and best practices among EMEA Solutions Engineer teams.

• Ability to impart product and technology knowledge to Sales and Channel Partners through training sessions.

• Willingness to engage in weekly virtual meetings with EMEA Solutions Consultants.

• Competence in measuring progress, identifying gaps, and implementing corrective actions.

• Openness to travel approximately 40% of the time, primarily within East and Central Europe.

🏝️ Benefits

• Opportunity to work in a dynamic, innovative environment.

• Competitive salary and performance-based incentives.

• Professional development and training opportunities.

• Flexible working hours and the possibility of remote work.

• Comprehensive health and wellness benefits.