Solutions Engineer

This is a fully remote position, open to applicants in California.

📋 Description

• Facilitate technical exploration and demonstration discussions with engineering teams assessing Traversal.

• Convert intricate infrastructure challenges into customized, impactful pilot assessments.

• Develop and sustain demonstration environments, technical documentation, and internal tools to enhance the sales process.

• Collaborate with product and engineering teams to define integration scopes, communicate customer feedback, and guide roadmap developments.

• Assist in the onboarding and implementation processes for new clients, ensuring immediate successes and sustained engagement.

• Remain updated on observability trends, SRE practices, and the broader AI infrastructure landscape.

• Define customer interaction from initial technical exploration to successful implementation.

• Work alongside the CEO, CTO, GTM, and Product teams to transform founder-led sales into a scalable process.

• Serve as the technical representative in prospect discussions and provide insights to influence roadmap priorities.

⛳️ Requirements

• Over 3 years of experience in a Solutions Engineer, Forward Deployed Engineer, or Solutions Architect position, or equivalent engineering experience with a strong customer focus.

• Robust technical expertise in backend systems, developer tools, cloud infrastructure, or observability platforms.

• Exceptional communication abilities, capable of articulating complex technical ideas to diverse audiences.

• Experience in creating POCs, leading demonstrations, or managing the technical aspects of a sales cycle.

• Comfortable in a dynamic startup atmosphere with changing priorities.

• Proficient in coordinating with multiple internal and external stakeholders, leading regular meetings, and driving pilots to completion.

• Verified enterprise experience navigating intricate, multi-stakeholder sales cycles (POV/POC, Security/Legal/Procurement) from initiation to production.

• Knowledge of SRE workflows or observability tools.

• Practical experience with infrastructure as code tools like Terraform or deployment systems such as Kubernetes.

• Demonstrated ability to produce technical enablement materials and scale initial sales efforts.

• Enthusiasm for AI infrastructure and the future of agentic systems.

🏝️ Benefits

• Startup equity.

• Health insurance.

• Excellent technology setup.

• Flexible time off.

• In-office snacks.

• Competitive salary and equity packages.