Solutions Engineer

This is a fully remote position, open to applicants in United States.

📋 Description

• Collaborate with Account Executives and Account Managers to enhance technical discovery and align Teleport’s capabilities with customer initiatives.

• Design and present demonstrations and proof-of-concepts that highlight Zero Trust, both human and non-human identities, identity governance, and identity security.

• Serve as a trusted advisor to engineering, platform engineering, DevSecOps, and security leaders.

• Provide guidance on safeguarding sensitive datasets and model endpoints through identity-based controls.

• Position Teleport as an alternative to eliminate API keys and static tokens in machine pipelines.

• Assist customers in exploring AI/LLM use cases, including secure infrastructure for training and inference workloads.

• Offer structured feedback to Product and Engineering regarding feature gaps and market demands.

• Work with Marketing on thought leadership initiatives related to identity and AI security.

• Aid channel and technology partners with technical enablement.

• Contribute to go-to-market activities, including marketing materials, product positioning, customer interviews, sales-cycle optimization, conferences, brand evangelism, and meetups.

• Partner with infrastructure engineering and security teams at technology firms.

• Guide prospects through technical evaluations and proof-of-value engagements.

• Support mid-market and enterprise customers.

⛳️ Requirements

• Over 3 years of experience in pre-sales engineering, solutions architecture, DevSecOps, or another highly technical customer-focused role.

• Proficient in using, configuring, and troubleshooting Linux machines and network issues.

• Strong understanding and hands-on troubleshooting experience with Kubernetes.

• Solid knowledge of at least one cloud computing platform.

• Comprehensive understanding of DevSecOps principles, CI/CD pipelines, and securing infrastructure at scale.

• Advanced knowledge of identity security and contemporary Zero Trust security methodologies.

• Ability to create scripts and automation utilizing Linux shell, Go, and Infrastructure as Code tools.

• Thorough understanding of system architecture, provisioning, and administration.

• Familiarity with AI/LLM infrastructure, encompassing GPU clusters, data governance, inference workloads, and ML pipelines.

• Exceptional problem-solving and analytical abilities for addressing complex issues.

• Capacity to engage technical and executive stakeholders with credibility and clarity.

• Strong skills in presentations, demonstrations, and white-boarding.

• Experience with AI technologies and infrastructure, including LLMs, MCP, vector databases, and AI tools.

• Knowledge of traditional infrastructure networking and security, including Linux/Unix, Windows, VPNs, and bastion hosts.

• Familiarity with modern cloud-native technologies, including cloud computing, containers, and IaC.

🏝️ Benefits

• Comprehensive health coverage.

• Annual expense budget.

• Rest and recovery policies designed to maximize your ability to recharge.

• Retirement savings plans.

• Opportunities for professional development.

• Equity.