Solutions Engineer

This is a fully remote position, open to applicants in Germany.

📋 Description

• Conduct engaging technical demonstrations and walkthroughs of the Qargo TMS platform in both German and English.

• Establish and develop the Solutions Engineering function in Germany.

• Create localized demo environments, German-language materials, and repeatable demo workflows.

• Customize demo environments and solution configurations to align with customer workflows and operational needs.

• Assess customer requirements and suggest appropriate product fits, integration needs, and system utilization.

• Assist Business Development Managers with technical scoping and feasibility evaluations.

• Convert customer requirements and sales discussions into organized technical feedback for Product and Engineering teams.

• Maintain an expert-level understanding of Qargo features, roadmap, integrations, and API capabilities.

• Help prepare technical proposals and detailed documentation for platform walkthroughs.

• Work collaboratively with Product, Engineering, and Customer Success teams to integrate customer needs into product development.

• Enhance demo tools, training materials, and customer onboarding processes.

• Utilize transport and logistics domain expertise to advise customers on best practices.

• Stay informed on sector trends, regulatory requirements, and technological advancements impacting German and broader European transport clients.

⛳️ Requirements

• Located in Germany.

• Proficient in both German and English.

• Several years of relevant experience in a customer-facing role, such as support, onboarding, consulting, pre-sales, or a similar capacity.

• Experience in the transport or logistics industry is crucial.

• Strong grasp of industry processes, workflows, and operational challenges.

• Excellent communication and presentation abilities for both technical and commercial audiences.

• A practical, analytical approach to problem-solving.

• Familiarity with a Transport Management System (TMS) would be advantageous.

• Willingness to travel for on-site demonstrations and customer meetings within Germany.

• Comfortable working autonomously and pioneering new initiatives as the first in the market.

🏝️ Benefits

• A competitive salary package complemented by appealing benefits.

• Opportunities for growth that align with your ambitions.

• A dynamic environment where you’ll acquire new knowledge daily.

• A collaborative, international team culture filled with energy.

• Responsibility, ownership, and influence from day one.