Solutions Engineer

This is a fully remote position, open to applicants in California, +2 more states.

📋 Description

• Serve as the technical and domain authority alongside the Corporate/New Business sales team for clients with 300–1249 employees.

• Assist customers in recognizing the value of Okta's identity solutions.

• Comprehend customer challenges and business concerns.

• Provide product demonstrations tailored to customer requirements.

• Address product feature and technical inquiries from customers, partners, and Okta colleagues.

• Organize and present Proof of Concepts for intricate customer use cases.

• Collaborate with Okta engineering teams on Proof of Concepts.

• Offer product enhancement suggestions to product management.

• Exchange and acquire best practices and reusable resources with fellow Solutions Engineers.

• Remain updated on competitive analysis and market positioning.

• Support executive briefings, conferences, user groups, and trade shows.

• Act as a subject matter expert on product solutions and competitive insights upon request.

• Develop, position, and showcase product-specific solutions throughout the sales cycles.

• Meet quarterly and annual sales targets for a designated territory.

• Counsel a diverse range of customers on the benefits of Okta's Identity Platform.

⛳️ Requirements

• Over 5 years of pre-sales engineering experience in Identity and Access Management (IAM).

• Profound understanding of IAM concepts, including OAuth 2.0, OIDC, and SAML.

• Experience with lifecycle management, role-based access control (RBAC), and provisioning/deprovisioning.

• Practical experience in web development (JavaScript, HTML, frontend frameworks), mobile development (iOS, Android), backend development (Java, C#, Node.js, Python, PHP, Ruby), or IP-based real-time communications.

• Familiarity with REST APIs, API Gateways, and SDKs.

• Experience in deploying applications on cloud platforms such as AWS, Azure, GCP, or Vercel.

• Knowledge of application security issues, including password hashing, SSL/TLS, encryption at rest, XSS, and XSRF.

• Customer-facing experience; pre-sales, consulting, or support experience is highly regarded.

• Capability to convey complex technical concepts, including impromptu whiteboard explanations.

• Exceptional communication skills and confidence in presenting to highly skilled and experienced audiences.

• Skills in territory management, including pipeline development and collaboration with sales partners.

• Experience in diagramming user journey flows and complex architecture diagrams.

• A Bachelor's degree in Engineering, Computer Science, MIS, or a related field is preferred.

• Experience with Auth0, Auth0 FGA, or OpenFGA is not essential.

• Practical experience with Generative AI or LLM technology is not required.

• Experience integrating with microservices, data lakes, or customer data platforms is not mandatory.

• Experience in developing ReBAC or Fine-Grained Authorization models is not necessary.

• Typically involves 25% travel.

🏝️ Benefits

• Equity (where applicable).

• Health insurance.

• Dental insurance.

• Vision insurance.

• 401(k).

• Flexible spending account.

• Paid leave, including PTO and parental leave.

• Support for employee well-being.

• Initiatives driving social impact opportunities.

• Talent development and fostering connection and community.

• Engaging, in-person onboarding experience.

• Approximately 25% travel opportunity/coverage.