Solutions Engineer

This is a fully remote position, open to applicants in California, +3 more states.

📋 Description

• Provide consultation on the sales, design, and implementation of IT products and solutions.

• Collaborate with clients to identify their technology requirements and enhance operational efficiency.

• Develop secure, scalable, and outcome-driven solutions across various domains including managed services, cloud, AI, cybersecurity, networking, data protection, compliance, and digital transformation.

• Evaluate current IT environments and offer recommendations to both existing and potential clients.

• Create comprehensive Statements of Work for clients and internal reference.

• Formulate budgets that align with client needs, IT specifications, and business objectives.

• Analyze, prepare, and conduct Quarterly Business Reviews for assigned clients.

• Collaborate with the sales team during initial prospect discussions.

• Work alongside Client Executives, Account Managers, Sales Operations, field personnel, delivery teams, and client stakeholders.

• Oversee multiple simultaneous client proposals in a dynamic managed IT services setting.

• Provide after-hours support to clients as necessary.

• Willingness to travel up to 20%.

⛳️ Requirements

• Candidates must reside in the PST time zone; preference is given to those in California, Washington state, or Seattle.

• Proficiency in presales activities with MS Office 365, including Entra ID, Intune, and MFA.

• Familiarity with Microsoft Copilot and Copilot Cowork.

• Experience with Microsoft-based servers and workstations.

• Understanding of private and public cloud services, including Azure, AWS, GCP, and Nutanix.

• Knowledge of AI technologies and their implementation.

• Awareness of cybersecurity services, including EDR, MDR, SIEM, SOC, and SOAR.

• Understanding of backup and disaster recovery solutions.

• Familiarity with network firewalls and managed switches.

• Knowledge of compliance frameworks such as SOC2 and CMMC.

• Existing Microsoft or AWS certifications are advantageous.

• Availability to work Monday through Friday, 8:00 am to 5:00 pm local time, with after-hours support as required.

• Willingness to travel up to 20%.

• Must be eligible to work in the United States; NexusTek participates in E-Verify for all US Employees.

🏝️ Benefits

• Four weeks of annually accrued paid time off (PTO).

• Seven paid national holidays.

• Options for medical, dental, and vision insurance.

• Company-funded life insurance and short-term and long-term disability coverage.

• Optional benefits such as critical illness and accident insurance.

• Voluntary Legal Shield and identity theft protection services.

• Discretionary annual 401(k) matching plan.

• Generous employee referral bonus program.

• Employee Assistance Program.

• Access to over 90,000 courses through ADP My Learning.

• StandOut employee engagement tools.

• Eligibility to apply for a Pluralsight license.

• Opportunity to apply for NexusTek Technical Academy or Leadership Academy.

• On Target Incentives (OTI).