Solutions Engineer

This is a fully remote position, open to applicants in United States.

📋 Description

• Assist in both virtual and in-person demonstrations of the MCM platform.

• Lead strategies in sales initiatives.

• Engage directly in sales and new business development efforts.

• Contribute to product innovation and future offerings for public safety agencies.

• Deliver senior-level presentations and technical product demonstrations to both potential and existing clients.

• Convert current customer outcomes into compelling case studies for potential clients.

• Recognize product-positioning opportunities for cross-selling and acquiring new logos.

• Collaborate with leadership on strategic planning efforts.

• Gather and analyze competitor and market data to support solution positioning and product mix.

• Enhance business growth through effective new sales conversion rates.

• Collect market intelligence from prospective customers and relay it to sales, marketing, and product teams.

• Assist Sales Operations with technical and functional RFP inquiries.

• Report directly to the Chief Revenue Officer.

• Willingness to travel up to 40%.

⛳️ Requirements

• Bachelor's degree from an accredited institution.

• At least five years of post-undergraduate experience in a minimum of three of the following areas: Public safety industry expertise; Solutions engineering within SaaS technology platforms; Sales experience in SaaS technology platforms; Technology consulting; Public safety technology or GovTech experience.

• Demonstrated presentation and facilitation skills before an executive-level audience.

• Capable of easily pivoting and reframing challenges as opportunities during presentations.

• Highly detailed, organized, and efficient, with the ability to manage competing priorities independently.

• Proficient in demonstrating and conveying the ROI of the offering, leveraging subject matter expertise and professional experience to establish credibility with prospective clients.

• Experience in solution-focused problem solving.

• Familiarity with Demo2Win and/or Golden Demo methodologies.

• Comfortable utilizing Salesforce.

🏝️ Benefits

• Health, Dental, and Vision insurance.

• 401(k) plan.

• “Take What You Need” PTO policy.

• Health Savings Account (HSA) option.

• Flexible Spending Account (FSA) option.

• Fully remote work arrangement.

• Travel commitment of up to 40%.