Microsoft 365 Solutions Architect

This is a fully remote position, open to applicants in Canada.

📋 Description

• Assist in the design, configuration, administration, and continuous enhancement of SharePoint Online and Microsoft 365 collaboration platforms.

• Aid in the governance and lifecycle management solutions for Microsoft 365.

• Evaluate business needs and convert them into functional and technical specifications.

• Collaborate with architects and engineering teams to develop scalable and maintainable solutions.

• Diagnose intricate Microsoft 365 and SharePoint problems and carry out root cause analysis.

• Provide support for migrations, modernization efforts, governance initiatives, and platform advancements.

• Convert governance requirements into technical settings and business workflows.

• Assess and resolve issues related to workflows, policies, integrations, and associated Microsoft 365 services.

• Facilitate the automated provisioning of workspaces, lifecycle management, ownership, permissions, and governance workflows.

• Serve as a technical contact for enhancements and operational challenges.

• Spot opportunities to automate manual governance and support processes.

• Collaborate with business stakeholders to grasp processes, challenges, controls, and technical needs.

• Draft user stories, functional specifications, process diagrams, technical requirements, and acceptance criteria.

• Conduct impact analyses for proposed configuration and product modifications.

• Work alongside architects, administrators, vendors, support teams, and business stakeholders throughout the solution lifecycle.

• Engage in testing, deployment planning, user acceptance testing, documentation, and production validation.

• Investigate production issues utilizing logs, APIs, reports, and diagnostic data.

• Utilize PowerShell, REST APIs, Microsoft Graph, Power Automate, Power BI, or comparable technologies for automation, integration, troubleshooting, and reporting.

• Comprehend and interpret API requests, API responses, JSON formats, authentication concepts, and integration patterns.

• Create scripts and lightweight automation tools.

• Work with Microsoft 365 and third-party platform data for reporting and analytical purposes.

• Collaborate with development teams when advanced custom solutions are necessary.

• Assist in governance processes related to workspace lifecycle management, permissions, ownership, information management, and external sharing.

• Partner with security, privacy, compliance, and architecture teams to adhere to organizational standards.

• Participate in architecture evaluations, risk assessments, security reviews, change management, and SDLC processes.

• Generate and maintain technical documentation, operational procedures, solution specifications, and support materials.

⛳️ Requirements

• Extensive hands-on experience with SharePoint Online and Microsoft 365.

• Solid understanding of Microsoft Teams, Microsoft 365 Groups, permissions, sharing, and collaboration concepts.

• Experience in roles such as Business Systems Analyst, Technical Business Analyst, Systems Analyst, Microsoft 365 Engineer, SharePoint Engineer, or equivalent position.

• Capability to convert business requirements into effective technical solutions.

• Strong analytical and problem-solving abilities.

• Experience with one or more of the following: PowerShell, REST APIs, Microsoft Graph, Power Automate, JSON, Power BI, SQL, or similar querying technologies.

• Ability to comprehend and enhance existing scripts and technical solutions.

• Excellent written and verbal communication skills.

• Preferred: Experience with Microsoft 365 governance and lifecycle management platforms.

• Preferred: Experience in implementing governance solutions for SharePoint, Teams, and Microsoft 365 Groups.

• Preferred: Experience supporting enterprise-scale Microsoft 365 environments.

• Preferred: Experience working with Microsoft Graph APIs.

• Preferred: Proficiency in PowerShell automation.

• Preferred: Familiarity with Power Platform, including Power Automate and Power BI.

• Preferred: Understanding of Microsoft Purview, retention policies, information protection, or DLP capabilities.

• Preferred: Experience in formal architecture, security, risk, and change management environments.

• Preferred: Understanding of Agile methodologies.

🏝️ Benefits

• Contract position.

• Remote work arrangement.