Solutions Engineer

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Assist customers in navigating their digital accessibility journey.

• Collaborate with Account Executives and Customer Success teams to formulate technical strategies.

• Conduct product demonstrations and design custom solutions.

• Interact with executives, developers, designers, and program owners.

• Lead technical discovery sessions to comprehend business drivers, accessibility maturity, and success metrics.

• Create and present customized solutions utilizing the Level Access Platform, integrations, and services.

• Provide demonstrations focused on delivering value.

• Develop proof-of-concept projects or pilots that showcase measurable results.

• Act as a subject matter expert on accessibility standards, automation, and program governance.

• Share customer insights with Product and Product Marketing teams.

⛳️ Requirements

• Over 3 years of experience in a technical presales or solution consulting role within the SaaS, DevOps, or compliance sectors.

• Demonstrated experience in leading enterprise-level technical discussions with a variety of stakeholders (C-Suite, Development, UX, Legal, Procurement).

• Strong knowledge of web technologies (HTML, CSS, JS frameworks) and API integrations.

• Understanding of CI/CD pipelines, automated testing, and agile delivery methodologies.

• Exceptional communication, storytelling, and discovery abilities.

• Capacity to balance technical depth with business insight in dynamic, high-growth environments.

• Willingness to travel occasionally - up to 30%.

• Familiarity with WCAG, Section 508, ADA, or other accessibility frameworks is advantageous.

🏝️ Benefits

• Incentive compensation through company bonuses, commissions, or KPI incentive plans.

• Medical, dental, and vision insurance (for employees located in the United States and Canada).

• Life and disability insurance coverage (STD/LTD) (for employees located in the United States and Canada).

• Retirement match contributions (for employees located in the United States and Canada).

• Flexible paid time off policy.

• Paid parental leave.

• Remote work stipend.

• Professional development reimbursement.

• Generous paid time off allocation.

• Paid holidays.

• Programs aimed at enhancing employee well-being and work-life balance.

• Competitive benefits package.