Solutions Engineer

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as a reliable technical consultant to significant Enterprise prospects and clients

• Facilitate technical exploration, architectural design, and proof-of-concept execution throughout the pre-sales process

• Collaborate with Account Executives and Customer Success Managers to formulate technical value propositions

• Present demonstrations, workshops, and proposals tailored to both C-level and technical audiences

• Build customer trust and credibility, identify technical advocates, and serve as a strategic advisor

• Serve as a bridge between customers and internal Product and Engineering teams to communicate feedback and shape the product roadmap

• Lead technical initiatives across regions and improve SE tools, processes, and frameworks for global scalability

• Guide junior team members and disseminate industry best practices within the SE team

• Maintain an expert-level understanding of LaunchDarkly’s platform, integrations, industry trends, and emerging technologies

• Respond to RFPs and oversee technical environments that support enterprise sales activities

• Convert complex client needs into scalable, sustainable, and technically sound solutions

• Represent LaunchDarkly at industry events and customer meetings, traveling as necessary

⛳️ Requirements

• Over 8 years of experience in a customer-facing role within solutions engineering, sales engineering, or systems architecture

• Background in areas such as the Software Development Life Cycle (SDLC), cloud architecture, or DevOps

• In-depth knowledge of cloud platforms, with proficiency in at least one like AWS, Azure, or Google Cloud

• Proven track record of leading and documenting a proof of concept while developing technical and deal champions

• Exceptional communication and presentation abilities

• Documented history of presenting thought leadership to the wider industry

• Bachelor’s degree in Computer Science, Engineering, Information Technology, or a related field (or equivalent experience)

• Familiarity with security and compliance frameworks such as PII, PCI, or HIPAA is a plus

• Willingness to travel 50% of the time

🏝️ Benefits

• Restricted Stock Units (RSUs)

• Health insurance

• Vision insurance

• Dental insurance

• Mental health benefits