Solutions Engineer

This is a fully remote position, open to applicants in Canada.

📋 Description

• Collaborate with Account Executives on intricate, multi-stakeholder deal cycles, engaging with executive stakeholders.

• Facilitate technical discovery sessions with clients to comprehend business objectives, workflows, technical specifications, stakeholders, and success metrics.

• Design and showcase customized customer environments tailored to industry standards, lines of business, and specific customer use cases.

• Organize and oversee technical proofs of concept, ensuring alignment of scope, success metrics, and subsequent steps with clients.

• Conduct customer-facing technical discussions, including those focused on security matters.

• Collaborate across teams with Product and Engineering to convey customer feedback, assist with customer requests, and embody the voice of the customer.

• Prepare ROI analyses, business proposals, and presentations that link technical compatibility to customer results.

⛳️ Requirements

• Over 5 years of experience in Sales Engineering, Solutions Engineering, or Solutions Consulting within a SaaS organization.

• Bachelor’s degree in Computer Science or a related discipline.

• Proven experience working alongside Account Executives on technical sales processes with enterprise clients.

• Consultative mindset in addressing customer business problems.

• Demonstrated history of managing technical and security objections effectively.

• Familiarity with at least one major cloud platform: GCP, AWS, or Azure.

• Proficient in Python or Java programming languages.

• Capability to configure, monitor, and sustain API-based integrations.

• Exceptional written and verbal communication abilities.

• Self-motivated and proactive approach to work.

• Ability to excel in a dynamic, collaborative team setting.

• Must reside in Canada.

• Completion of a brief AI-focused task or discussion as part of the interview process is required.

🏝️ Benefits

• Medical, Vision, and Dental insurance coverage.

• Generous time-off policy.

• Opportunity to participate in a 401k plan.

• Stipend for home office enhancements.

• Annual education allowance.

• Annual wellness allowance.

• Regular company events.

• Daily healthy lunches.

• Competitive salary.

• Variable compensation may be available for specific positions.

• Equity options may be offered for certain roles.