This is a fully remote position, open to applicants in United States.

📋 Description

• Collaborate closely with customers to identify their needs, outline strategies, and deliver code.

• Transition new customers from the pilot phase to full-scale launch.

• Enhance current customer workflows and develop new features.

• Facilitate lender adoption of newly introduced APIs.

• Diagnose and address issues related to API and loan origination system integrations.

• Create tools and templates to optimize future integration processes.

• Investigate and resolve technical issues faced by customers alongside support and sales teams.

• Assist customers in making technical decisions and clarify available options.

• Participate in technical decision-making and conduct code reviews throughout the codebase.

• Incorporate customer insights into engineering discussions, transforming their needs into product enhancements.

• Manage projects from the initial customer engagement to production deployment.

⛳️ Requirements

• Applicants must reside in the US and possess work authorization to be employed by any US company.

• Proficient in production-quality Python and SQL.

• Capable of constructing and troubleshooting API integrations.

• Familiarity with JSON and XML data formats.

• Skilled in navigating unfamiliar codebases, analyzing logs, and identifying root causes of issues.

• Experience in direct customer interaction.

• Comfortable engaging in customer meetings and establishing clear expectations.

• Excellent written and verbal communication abilities.

• Able to articulate technical decisions to underwriters, operations leaders, and engineers.

• Proficient in managing multiple priorities and completing projects efficiently.

• Strong product judgment with the ability to assess trade-offs.

• Typically, 2+ years of experience as a software engineer, with hands-on experience working directly with customers.

🏝️ Benefits

• Equity participation.

• Comprehensive benefits package.

• Flexible working arrangements.

• Healthy work-life balance.

• Regular off-site gatherings.