Solutions Engineer

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead discovery discussions and provide customized demonstrations of Crogl's AI SOC platform.

• Showcase functionalities such as alert triage, threat hunting, SIEM migration, and audit readiness.

• Design and oversee proof-of-value initiatives with measurable results.

• Support prospects from initial interest through technical validation.

• Cultivate relationships with SOC analysts, security architects, and CISOs throughout the sales process and beyond.

• Transform field insights into actionable feedback for Product and Engineering teams.

• Shape the product roadmap based on input from customers and prospects.

• Contribute to best practices for SEs, reusable demo materials, technical playbooks, and internal knowledge resources.

• Collaborate with post-sale teams during early implementation to ensure a seamless transition and quick realization of value.

⛳️ Requirements

• 5–10 years of experience in solutions engineering, sales engineering, or customer-facing technical roles, preferably in enterprise security or infrastructure software.

• Proven success in managing the technical aspects of complex sales cycles, including demos, POVs, and RFP responses.

• Practical experience with security operations tools, including SIEMs, EDR platforms, SOAR, ticketing systems, or data lakes.

• Familiarity with tools like Splunk, Microsoft Sentinel, CrowdStrike, Databricks, or Snowflake.

• Proficient in AWS and Azure.

• Comfortable engaging in architectural discussions with customer IT and security teams.

• Working knowledge of Python, TypeScript, or Go.

• Excellent communication skills for explaining complex AI and security concepts to SOC analysts and CISOs.

• Extensive experience in security operations as a practitioner or in a product/technical role supporting SOC teams.

• Hands-on knowledge of AI systems, machine learning, or agentic frameworks.

• History of developing technical relationships that lead to renewals, expansions, and references.

• Ability to thrive in an early-stage environment.

🏝️ Benefits

• Full-time, remote work arrangement.