Solutions Engineer

This is a fully remote position, open to applicants in United States.

📋 Description

• Collaborate with Sales Executives throughout the sales process to identify prospect requirements, challenges, and technical specifications.

• Create and present customized product demonstrations that align Portside's platform functionalities with each prospect's specific use case.

• Conduct technical discovery sessions to reveal requirements, integration demands, and success metrics.

• Lead and manage proof-of-concept initiatives and pilot projects, coordinating necessary internal resources.

• Provide thorough responses to RFPs/RFIs and technical inquiries with clear and precise information.

• Build and maintain demo environments, sandboxes, and proof-of-concept instances.

• Tackle technical objections and effectively communicate competitive advantages.

• Facilitate integration and API discussions with the technical teams of prospects.

• Act as the technical representative of the customer, conveying product insights and feature requests to the Product and Engineering teams.

• Create and uphold demo scripts, sales enablement materials, and technical documentation.

• Keep abreast of product updates, the roadmap, and trends within the aviation industry.

• Assist in onboarding and training new Sales Executives regarding product positioning and demo execution.

⛳️ Requirements

• A Bachelor's degree in a technical discipline (Computer Science, Engineering, IT) or equivalent practical experience is preferred.

• At least 2 years of experience in positions such as Solutions Engineer, Sales Engineer, Technical Account Manager, or a similar pre-sales/customer-facing technical role.

• Strong preference for candidates with SaaS experience.

• Excellent presentation and communication skills, capable of engaging both technical and non-technical audiences, including executives.

• Quick learner of complex products with the ability to translate technical concepts into relatable business value.

• Practical knowledge of APIs, integrations, and fundamental web/cloud architecture principles.

• Experience with CRM platforms (e.g., Salesforce) and demo/POC environments.

• Comfortable collaborating across teams including Sales, Product, Engineering, and Customer Success.

• Strong analytical skills with a consultative and inquisitive approach to discovery.

• Self-driven, organized, and capable of managing multiple deals and demos concurrently.

🏝️ Benefits

• Competitive base salary.

• Fully remote work arrangement.

• Generous leave policy.

• Comprehensive health, dental, and vision insurance.

• Opportunities for professional development and career progression.

• A dynamic, collaborative, and rapidly growing work environment.