Solutions Consultant

This is a fully remote position, open to applicants in Texas.

📋 Description

• Identify the technical scope of new business prospects

• Assist sales initiatives by leveraging extensive product expertise

• Respond to customer technical inquiries and showcase product functionalities

• Evaluate customer business requirements, strategies, goals, functions, and processes

• Suggest suitable SMS and payment technology solutions

• Collect prospect requirements and perform needs assessments

• Develop Solution Scope Documentation and Statements of Work

• Ensure a smooth transition from Sales to Services and enhance revenue generation speed

• Act as the technical lead for potential clients during pre-sales interactions

• Deliver live and recorded product demonstrations

• Design solutions for intricate customer challenges

• Prepare sales documents, proposals, product suggestions, and RFx submissions

• Build expertise in SMS/Text, payment services and gateways, mobile wallets, alternative payment methods, CaaS providers, and industry competitors

• Collaborate across departments with Sales, Account Managers, Product, Implementations, Product Development, and external software partners

• Provide market insights and product recommendations to Product Management

• Guide sales leads and the Sales team

• Follow corporate policies and maintain information security

⛳️ Requirements

• Minimum of 2 years of experience with web API integration

• Bachelor’s degree or equivalent professional experience

• Fundamental understanding of APIs, particularly REST APIs and JSON protocols

• General familiarity with the use of Postman Collections

• Capacity to rapidly learn new technologies and comprehend complex systems, including APIs, databases, SDKs, and Basecamp

• Exceptional communication abilities and comfort in leading discussions with C-level executives

• Capability to identify and propose practical solutions to intricate integration challenges

• Experience in payments and SMS/Text preferred

• Fluent in English, both written and spoken

• Full-time availability of at least 40 hours per week

• Willingness to travel up to 20%

• Knowledge of cloud and hybrid services, including LMS, LOS, CRM, and ERP

• Strong skills in technical writing, presentations, analysis, problem-solving, and active listening

• Proficient with Microsoft Office, especially Word and PowerPoint

• Ability to multitask, prioritize, manage time effectively, work independently, and meet tight deadlines

🏝️ Benefits

• Flexible remote work arrangement

• Chance to contribute to a rapidly expanding, innovative organization

• Commitment to diversity and inclusion

• Opportunities for career advancement and professional development

• Potential to reshape electronic payments

• Remote teams and offices located across the United States