Solutions Consultant

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee the execution of implementation projects and retainer relationships, ensuring high-quality deliverables are completed on schedule and within budget.

• Manage client communications by providing timely project status updates and promptly addressing inquiries.

• Conduct audits of HubSpot to pinpoint any deviations from established best practices.

• Facilitate discovery meetings to gain insights into client challenges and formulate implementation plans.

• Carry out hands-on onboarding, consulting, and implementation tasks across the entire HubSpot platform.

• Assist clients in discovering additional opportunities to utilize HubSpot for enhanced organizational value.

• Deliver HubSpot training and documentation to users within client organizations.

• Oversee a portfolio of client relationships.

• Achieve performance targets related to billable utilization, budget compliance, and client retention and growth.

• Report directly to a Lead HubSpot Solutions Consultant.

• Collaborate with fellow consultants to exchange insights and address client challenges.

• Partner with the Marketing team to offer subject matter expertise for marketing materials.

⛳️ Requirements

• Minimum of 3 years of experience using HubSpot software, particularly in the initial onboarding phase.

• At least 2 years of experience in a similar role within a HubSpot partner agency.

• A minimum of 2 years of experience in training others on HubSpot software.

• Proven experience in managing client relationships.

• Experience in project management, including the creation of project plans and schedules, and successfully leading projects to completion.

• Expertise in assisting others in solving problems or implementing new strategies utilizing HubSpot's capabilities.

• Strong understanding of business strategies and functions that companies leverage HubSpot to execute, including inbound marketing and inside sales.

• Familiarity with basic troubleshooting and performance auditing within HubSpot.

• Eligibility for full-time, W2 employment in the United States.

• Ability to work during standard US business hours.

• Extensive knowledge of the HubSpot platform.

• Outstanding project management abilities, including capacity planning, schedule creation, and budget compliance.

• Excellent communication and account management skills when interacting with clients.

• Analytical mindset with the capability to troubleshoot and assess performance within HubSpot.

• Strong written and verbal communication skills for both internal and external audiences.

• Ability to balance client communication and project management with hands-on technical execution in a dynamic environment.

• Bonus: experience with API integrations, coded workflow actions, and/or HubSpot development.

🏝️ Benefits

• Flexible, tax-free health insurance stipend intended to fully cover a bronze-level plan.

• Personal marketplace to compare and select health insurance options, along with enrollment support.

• Participation in a profit-sharing bonus program.

• 401k plan with a 4% match.

• Unlimited paid time off (PTO).

• Five paid holidays each year.

• Paid shutdown period from December 24th to January 1st.

• Annual attendance at HubSpot's UNBOUND conference.

• Paid parental leave benefits.

• Fully remote team with flexible working hours.