Solutions Consultant

This is a fully remote position, open to applicants in South Dakota.

📋 Description

• Collaborate with TRAC Sales Executives throughout the sales cycle.

• Initiate discovery discussions to grasp client objectives, challenges, and regulatory needs.

• Provide impactful product demonstrations customized to each prospect's environment and requirements.

• Convert technical features into business advantages for both executive and non-technical audiences.

• Assist with RFPs, questionnaires, proof-of-concepts, and technical assessments.

• Act as the subject matter expert on TRAC's features, roadmap, integrations, and competitive advantages.

• Work closely with the Product team to remain informed on new releases and advancements.

• Support sales teams in developing opportunity strategies, qualifying leads, and positioning solutions.

• Create consistent demo environments, demonstration scripts, and presentation materials.

• Collect client feedback and relay market requirements to the Product and Leadership teams.

• Offer support during industry conferences, webinars, and client-facing events.

• Keep abreast of cybersecurity, risk management, compliance, and regulatory trends that impact target markets.

• Maintain comprehensive records of customer requirements, product inquiries, and competitive insights within CRM systems.

• Influence conversion rates from demo to opportunity and overall opportunity win rates.

• Conduct engaging, high-quality demonstrations and convey customer needs to the Product and Leadership teams.

⛳️ Requirements

• Bachelor's degree in business, cybersecurity, information systems, technology, or a related field.

• 3+ years of experience in software demonstrations, sales engineering, solutions consulting, customer success, cybersecurity consulting, or SaaS sales support.

• Outstanding presentation and communication abilities.

• Capability to articulate technical concepts to both executive and technical audiences.

• Strong skills in discovery and consultative questioning.

• Comfort level presenting to C-level executives, risk officers, compliance professionals, and IT leaders.

• Excellent organizational skills with the ability to manage multiple active opportunities at once.

• Proficiency with CRM platforms, Microsoft Office applications, and virtual presentation tools.

• Willingness to travel up to 25% of the time.

• Background in cybersecurity, risk management, governance, compliance, or audit-related solutions.

• Experience working with banks, credit unions, healthcare organizations, or other highly regulated sectors.

• Knowledge of FFIEC, NIST, CRI, HIPAA, GLBA, or similar frameworks.

• Experience delivering software demonstrations in a SaaS environment.

• Familiarity with GRC, security assessment, or risk management platforms.

🏝️ Benefits

• Competitive salary.

• Medical, dental, and vision insurance.

• Simple IRA plan with company matching.

• Life and disability insurance.

• Paid time off and holidays.

• Opportunities for professional development and training.

• Flexible work arrangements within a collaborative team atmosphere.

• Family-friendly, flexible work-from-home options.

• Support for continuing education.