Solutions Consultant

This is a fully remote position, open to applicants in United States.

📋 Description

• Collaborate with the sales team to enhance revenue for impact.com

• Act as a vital member of the account team alongside Account Executives to formulate and implement sales strategies

• Motivate effective use cases and instill confidence in prospects regarding impact.com’s platform and integrations

• Conduct consultative discovery sessions while documenting current and future states, technical requirements, business outcomes, and measurement metrics

• Relate discovery insights to specific use cases and outcomes from impact.com’s Value Framework and use-case library

• Develop solution plans and technical integration documentation

• Ensure a seamless handover of solution plans to onboarding and Customer Success teams

• Create technical materials for pipeline-generation initiatives

• Design and present tailored presentations and platform demonstrations

• Define solution scopes

• Lead interactive working sessions with prospects

• Address objections using the impact.com Value Framework

• Prepare technical responses to RFPs

• Manage projects related to technical and security questionnaire responses, including SIG questionnaires

• Work closely with product teams to provide customer and industry requirement feedback and insights on the roadmap

• Communicate product vision to prospects and maintain a strong understanding of platform innovations

• Develop reusable content, demonstration materials, and best practices for the sales and solutions engineering teams

⛳️ Requirements

• Over 5 years of experience in a customer-facing pre-sales, technical sales, solutions consulting, or solutions engineering position within a digital marketing, SaaS, or technology organization

• Preferred familiarity with the affiliate, creator, or partnership marketing sectors

• Proficient understanding of JavaScript, APIs, web traffic and tracking flows, attribution, and file transfer systems

• Strong business insight and the ability to connect technical features with business value and strategic outcomes

• Excellent verbal and written communication skills

• Capability to engage with executives, facilitate collaborative sessions, and clearly explain complex technical architectures

• Demonstrated SaaS pre-sales experience in delivering technical demos, defining solutions, drafting RFP responses, and collaborating with sales executives

• Profound understanding of customer challenges and a readiness to learn about evolving product capabilities and industry trends

• Methodical, detail-oriented approach to preparation, deal documentation, and cross-functional collaboration

• Bachelor’s degree in a relevant field or equivalent practical experience

• Affiliate & Partnerships Industry Fundamentals Certification by PXA is a plus

🏝️ Benefits

• Medical, Dental, and Vision insurance

• Office-only catered lunch every Thursday

• Healthy snack bar and premium coffee

• Flexible spending accounts

• 401(k)

• Responsible PTO policy allowing for flexible time off

• Flexible work environment promoting work-life balance

• Up to 12 fully covered therapy/coaching sessions per year

• Additional dependent coverage for therapy/coaching

• Monthly gym reimbursement

• Restricted Stock Units (RSUs) with a 3-year vesting schedule, pending Board approval

• Complimentary Coursera subscription

• Access to PXA courses

• 26 weeks of fully paid parental leave for the primary caregiver

• 13 weeks of fully paid parental leave for the secondary caregiver

• Technology stipend for home-office setup

• Monthly internet expense allowance