Solutions Consultant

This is a fully remote position, open to applicants in Poland.

📋 Description

• Conduct customized product demonstrations tailored to sales qualifications and the specific use cases of prospects.

• Assess solution compatibility by categorizing it as Green, Yellow, Red, or NA to inform sales investments.

• Organize and manage in-platform free trials alongside coaching sessions.

• Address technical inquiries and identify potential obstacles at an early stage.

• Keep up-to-date with knowledge of the Immersive platform and competitor technologies.

• Facilitate kick-off meetings and structured onboarding within the initial two months.

• Offer basic integration assistance using documentation and standard connectors, escalating deeper technical requirements to Support.

• Conduct check-ins and coaching sessions in the first and second months.

• Host webinars, workshops, and Cyber Digital Bootcamps to enhance user adoption.

• Assist in transitioning Standard customers to the Immersive One Core platform.

• Contribute to the development of repeatable enablement content and self-service resources.

• Reconnect on expansion opportunities through demonstrations and trial coaching.

• Collaborate with Inside Sales Representatives and Customer Operations teams.

• Advocate for the customer perspective to product, content, and engineering teams.

• Stay updated on emerging threats, AI developments, trends, and new technologies.

⛳️ Requirements

• A minimum of 2 years of experience in sales engineering, solutions consulting, technical onboarding, or a technical customer-facing position.

• Essential experience in the cybersecurity field.

• Ideally possess experience in a SaaS or cybersecurity setting.

• Comfortable managing high volumes of work and executing repeatable processes across numerous accounts within tight deadlines.

• Confident in presenting to both technical and non-technical audiences, including during webinars and bootcamps.

• Capable of quickly qualifying and prioritizing tasks while conveying technical concepts clearly and without jargon.

• Proficient in IT fundamentals, encompassing computer hardware/software, databases, networking, security, and software development.

• Knowledgeable about information security concepts, domains, compliance, and standards.

• Experienced in delivering onboarding, enablement, or large-scale sessions.

• Familiar with product-led growth (PLG) or digitally-driven customer strategies.

• Hands-on experience with Windows and Linux operating systems, security tools such as IDS, firewalls, anti-malware, and SIEM, as well as public cloud environments is advantageous, though not mandatory.

• Must possess the right to work in the region without sponsorship.

🏝️ Benefits

• 25 days of annual leave.

• 2 days dedicated to volunteering.

• Half a day off for birthdays.

• Enhanced parental leave.

• Access to mindfulness groups.

• Coverage for critical illnesses.

• Opportunities for career and learning development through the platform.

• ‘Learn Anything’ fund available.

• Share options offered.

• Sales incentives provided.

• Recognition and rewards for achievements.

• Flexible working arrangements, including adjustable start and finish times, reduced hours, job sharing, and remote work options.

• Monthly social events.

• Access to sports clubs.

• Regular in-person regional meetings and biannual gatherings at the EMEA headquarters.