Solutions Consultant

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee the technical implementation of projects and design HubSpot-based solutions

• Create intricate automations, data models, processes, custom developments, and external integrations

• Develop scalable solutions utilizing HubSpot's advanced features and third-party integrations

• Provide clients with actionable advice and strategic insights

• Recognize optimization and continuous improvement opportunities within client portals

• Generate solution diagrams and process maps using tools such as Lucidchart

• Assess engagement needs, prioritize scope, and suggest solutions that align with client objectives

• Act as the primary point of contact for clients during discovery and prioritization discussions

• Manage sprint cadence, plan project tasks, and hold weekly client sprint meetings

• Translate technical concepts into actionable business use cases

• Oversee and lead user acceptance testing with clients

• Provide training to clients on deliverables and platform processes, including both train-the-trainer and direct training sessions

• Collaborate with delivery leads, developers, engineers, and consultants

• Draft task specifications and assign work accordingly

• Conduct quality assurance and mentor team members

• Facilitate backlog grooming and task prioritization

• Manage HubSpot features, API integrations, and webhooks while ensuring data integrity and governance

• Execute data migrations, property configurations, and third-party app integrations

• Stay updated on HubSpot's beta features and technological innovations

⛳️ Requirements

• A minimum of 5 years of professional experience in at least one functional area, preferably Marketing, Sales, or Customer Service

• At least 2 years of experience in consulting or professional services, managing multiple external clients or accounts at once

• Advanced technical knowledge of two or more HubSpot Hubs (Marketing, Sales, Service, Data/Ops, Content/CMS)

• Understanding of systems, architecture, and the ability to solve complex issues using data, technology, and processes

• Familiarity with APIs and webhooks is essential

• Capability to navigate budget constraints and guide clients toward solutions within a defined monthly budget

• Strong problem-solving abilities with a focus on client-centric outcomes

• Proficient in translating client challenges into effective solutions

• Ability to manage and prioritize ambiguous client requests and operate without a clearly defined client scope

• Comfortable in building and managing client relationships while identifying areas for ongoing improvement

🏝️ Benefits

• Flexible remote work options

• 401k plan

• Comprehensive benefits package

• Engaging and meaningful work

• Opportunity to influence the future operations of companies

• Competitive and equitable compensation based on expertise