Solutions Architect, Integrations – Public Sector

This is a fully remote position, open to applicants in United States, +1 more country.

📋 Description

• Oversee the implementation and integration processes for fraud and compliance solutions.

• Collaborate closely with clients, offering comprehensive support throughout their onboarding journey.

• Manage the APIs, SDK documentation, integration guides, and all related support materials.

• Evaluate clients' technical and functional needs, designing solutions that leverage Sardine's system and product functionalities.

• Oversee implementation projects by ensuring project quality, managing schedules, mitigating risks, and ensuring deliverables are met.

• Develop a thorough understanding of customers' business challenges, technical needs, and success metrics to offer tailored solutions utilizing Sardine's technology.

• Share product insights with internal stakeholders for continuous improvement.

• Work in partnership with both internal and external technical teams on comprehensive integrations and deployments.

⛳️ Requirements

• At least 7 years of direct experience as an implementation manager, integrations engineer, technical account manager, solution architect, or systems analyst, collaborating with various technical teams, both internal and external.

• A minimum of 3 years of experience in B2B SaaS within the relevant fields (payment, fraud, risk, or compliance).

• Strong written and verbal communication skills, with the ability to convey complex technical and business concepts to both technical and non-technical audiences.

• Exceptional organizational abilities to handle multiple projects concurrently and ensure timely completion of deliverables.

• Proficient in SQL querying and analyzing JSON payloads.

• Familiarity with API specifications such as OpenAPI, web development, and scripting for internal tool development (e.g., bash scripting, Python, SQL, Ruby, Golang, Postman).

• Must reside in the United States or Canada.

🏝️ Benefits

• Competitive salary plus equity compensation.

• Early exercise options available, including those that are pre-vested.

• Remote-first culture allowing you to work from anywhere.

• Flexible paid time off and a year-end break.

• Health, dental, and vision insurance coverage for employees and their dependents - specific to the US and Canada.

• 4% matching on 401k / RRSP contributions - applicable in the US and Canada.

• A MacBook Pro delivered directly to your home.

• One-time stipend for home office setup, including desk, chair, screen, etc.

• Monthly meal stipend.

• Monthly stipend for social meet-ups.

• Annual health and wellness stipend.

• Annual learning stipend.

• Performance bonus of 10%.