Solutions Architect – III

This is a fully remote position, open to applicants in United States.

📋 Description

• Design and implement sophisticated GUI features

• Create advanced Trigger Scripts

• Develop intermediate REST API scripts for external use

• Assess customer network architectures and application frameworks

• Formulate strategies to capture high-value data from network traffic

• Profile applications specific to various industries across multiple sectors

• Produce technical documents and marketing materials to enhance product offerings

• Perform root cause analysis on significant technology issues

• Provide guidance to customers on resolving issues

• Build custom tools utilizing Python and JavaScript APIs to enhance the ExtraHop platform

• Create tailored real-time data analysis solutions

• Develop engaging data visualizations for tactical analysis and strategic goals

• Construct automated tools to optimize repetitive processes

• Facilitate hands-on training sessions with key client personnel

⛳️ Requirements

• 6-8 years of relevant experience

• Bachelor’s degree or equivalent qualification

• Background in customer-facing roles

• Knowledge of fundamental networking concepts (OSI model layers 2 through 4)

• Familiarity with application protocols such as HTTP, SQL, CIFS/NFS, HL7, Memcache, and DNS

• Understanding of interconnected applications and associated technologies, including HTTP, databases, caching, and distributed systems

• Proficiency in scripting languages like Python and JavaScript

• Strong interpersonal abilities

• Exceptional written communication skills

• Self-motivated with a strong sense of ownership in practice

🏝️ Benefits

• Health, Dental, and Vision Benefits

• Flexible Paid Time Off (PTO)

• Sick Leave Prorated Based on Hire Date

• All Federal Holidays (US Only)

• Three Days of Paid Volunteer Time

• Eligibility for an Annual Discretionary Bonus Plan for non-commissioned roles

• Flexible Spending Accounts (FSA) and Dependent Care Accounts

• Employee Assistance Program (EAP), where applicable

• Educational Reimbursement

• 401(k) with Employer Matching or Pension, where applicable

• Pet Insurance (US Only)

• Parental Leave (US Only)

• Hybrid and Remote Work Options