Solutions Architect – EMEA

This is a fully remote position, open to applicants in Europe.

📋 Description

• Assist European prospects and clients in comprehending technically robust solutions and developing workflows supported by ScorePlay.

• Collaborate with Sales across EMEA to identify requirements, respond to technical inquiries, manage RFP submissions, and foster trust with media, production, and IT stakeholders.

• Take full ownership of ScorePlay’s responses to RFPs and tenders throughout EMEA.

• Compile RFP documentation and liaise with Sales, Product, and Engineering teams.

• Act as the technical representative during intricate evaluations, encompassing archive migration and multi-system environments.

• Engage in technical sales cycles to identify limitations, map workflows, and determine the best approach.

• Convert customer objectives into comprehensive workflows that include capture, ingest, management in ScorePlay, and distribution.

• Create architecture diagrams and workflow charts.

• Collaborate with Sales on deal assessments and cost estimations.

• Develop documentation, templates, and technical resources for the Sales team.

• Address technical inquiries from regional sales representatives.

• Provide insights on recurring workflow trends and customer limitations back to Product and Tech teams.

• Establish and nurture relationships with systems integrators and workflow vendors.

• Coordinate with partners when solutions involve multiple stakeholders.

• Work alongside the Deployment Engineer to guarantee smooth transitions post-signature.

• Occasionally engage directly with customers to facilitate progress.

⛳️ Requirements

• Approximately 2 to 5 years of experience in a technical role with direct customer interaction.

• Background as a Solutions Engineer, Sales Engineer, Implementation Specialist, Technical Account Manager, or an engineer involved in pre-sales and design activities.

• Excellent interpersonal skills and the ability to collaborate with both technical and non-technical audiences.

• Familiarity with media, broadcast, or Media Asset Management workflows is advantageous.

• Comfort in evaluating deal scopes, trade-offs, and complexity factors is a plus.

• Inquisitive, self-reliant, and adaptable in environments where processes are still evolving.

• Capable of representing ScorePlay credibly and communicating trade-offs transparently.

• Thoughtful application of AI technologies.

• Reside within approximately an hour of a major international airport.

• Willingness to travel about 20–30% of the time.

• Work authorization or visa sponsorship status must be clearly stated in the application.

🏝️ Benefits

• Travel approximately 20–30% of the time to client locations and industry conferences.

• Remote work flexibility from anywhere in Western Europe.

• Opportunity to engage with global sports clients and participate in high-stakes implementations.

• Chance to influence processes, playbooks, templates, and technical materials in a rapidly growing scale-up environment.

• Team events and collaboration opportunities across New York, Paris, and Europe are integral to the working atmosphere.