Solutions Architect

This is a fully remote position, open to applicants in United States.

📋 Description

• Design innovative, scalable, and secure technical solutions that align with customer business objectives.

• Collaborate with sales teams to comprehend client business models, technical requirements, and growth aspirations.

• Engage with customers to establish trusted relationships, pinpoint challenges, and create customized solutions.

• Generate Quotes and Statements of Work that translate technical features into business advantages.

• Lead customer proof of concepts and conduct lab demonstrations.

• Analyze and enhance solutions for scalability and long-term benefits.

• Identify competitive threats and develop differentiation messaging.

• Train internal teams on product demonstrations and demo environments.

• Collaborate with internal teams and technology vendors to ensure successful solution delivery and customer satisfaction.

• Maintain open communication with sales teams and customers throughout the sales cycle.

• Spot up-selling and cross-selling opportunities.

• Provide performance reports through weekly and quarterly updates to leadership.

• Represent XTIUM as a technical expert and trusted advisor.

⛳️ Requirements

• Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related discipline (or equivalent professional experience).

• 5–10 years of experience in solution architecture, pre-sales engineering, or technical consulting within the IT managed services sector.

• In-depth technical expertise in Cloud Solutions (DaaS, IaaS, Azure), Unified Communications (VOIP), Contact Center as a Service (CCaaS), Managed Network Services, and Managed Security Services (MDR, XDR, EDR).

• Proven track record in architecting and designing complex, scalable IT solutions aligned with customer business objectives.

• Strong understanding of infrastructure technologies, security frameworks, networking, and cloud computing models.

• Demonstrated success in translating technical concepts into business value through proposals, SOWs, and solution presentations.

• Exceptional consultative selling skills focused on establishing trusted advisor relationships.

• Proven experience in leading POCs and delivering technical demonstrations.

• Outstanding communication and collaboration skills with cross-functional teams and executive stakeholders.

• Strong organizational abilities and capacity to manage multiple projects and meet tight deadlines.

• Relevant technical certifications preferred, including Microsoft Azure Solutions Architect, Cisco CCNP/CCIE, Fortinet NSE, Palo Alto PCNSE, or VMware VCP.

🏝️ Benefits

• Med/Dental/FSA/401(k).

• Flexible Paid Time Off.

• Additional variable compensation.

• Remote work.