Solutions Architect

This is a fully remote position, open to applicants in Germany.

📋 Description

• Serve as the technical representative for strategic clients and business opportunities.

• Lead technical assessments and solution development when standard demonstrations do not suffice.

• Clearly outline scopes that encompass native Apaleo functionalities, immediate solutions, and excluded elements.

• Rapidly create proofs of concept in secure testing environments without utilizing live guest data.

• Develop and implement agents and automations using n8n, Make, and Apaleo’s AI agent platform.

• Write code for predictable agent functions.

• Provide hands-on immediate solutions that facilitate deals, mitigate adoption risks, or address product deficiencies.

• Create exit strategies for custom developments.

• Perform post-sale evaluations and outline integrations for growing clients.

• Generate reusable reference architectures, patterns, and templates.

• Engage in thought leadership regarding AI’s influence on the hospitality industry.

• Experiment with new technologies on client issues and share prototypes and findings with the Product team.

• Collaborate with Sales/BD, Account Management, Customer Success, Product, Security, Partnerships, RevOps, and Senior Leadership.

• Produce architecture engagements and blueprints.

• Enhance customer satisfaction, adoption rates, revenue impact, and churn reduction.

⛳️ Requirements

• Several years of experience in solution architecture, solution engineering, or technical consulting within B2B SaaS, particularly involving complex software like ERP or enterprise platforms.

• Proficient API skills, including REST, authentication, webhooks, events, and data-flow design.

• Practical experience in workflow automation, with n8n preferred.

• Experience in constructing LLM agents.

• A systems-thinking approach and daily utilization of AI tools.

• Experience in stakeholder management and establishing credibility with executives and IT teams.

• A self-directed attitude, ownership mindset, and discipline in scope management.

• Demonstrated curiosity through the development of working prototypes.

• Strong habits in clear and structured documentation.

• Proficient in both English and German.

• Willingness to travel, including regular trips to France and the UK.

• Experience in hospitality or travel, encompassing hotel operations and PMS concepts.

• Familiarity with cloud PMS, channel management, or payment integrations.

• Enterprise architecture experience on large, multi-site initiatives.

• Background in applied AI or ML, or familiarity with MCP and agent platforms.

• Fundamental knowledge of SQL and BI.

🏝️ Benefits

• 360° feedback reviews.

• A dedicated learning budget.

• Opportunities to take on greater responsibilities and advance your career.

• Autonomy and ownership in a trust-driven, transparent, and collaborative environment.

• Competitive and equitable compensation based on benchmarking data.

• Flexible options for remote, office, or hybrid work.

• Flexible working hours.

• Fully covered Deutschland Ticket for public transportation throughout Germany.

• Regular team dinners, company gatherings, Oktoberfest celebrations, Christmas parties, and various offsite events.

• 30 days of vacation.

• EGYM Wellpass membership providing access to gyms, fitness studios, and wellness options.