Solutions Architect

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Collaborate with sales teams as a subject-matter expert on email security architectures, technologies, and infrastructures.

• Establish trusted relationships with customers' technical personnel and leadership.

• Facilitate technical workshops, solution presentations, and roadmap discussions for SEG displacement initiatives.

• Design customized solutions and ensure smooth transitions to Abnormal AI.

• Assess customers' existing SEG configurations, identify deficiencies, and develop transition strategies.

• Serve as the technical lead for SEG replacement initiatives, troubleshoot issues, and guide the migration process.

• Educate customers on API-based email security and best practices for adoption.

• Share customer insights, technical challenges, and feature requests with R&D and Product teams.

• Work alongside Product Management to prioritize features on the roadmap.

• Keep abreast of industry trends, competitive offerings, and customer challenges.

• Develop and present training and technical content for sales engineers.

• Create reusable technical materials including blog posts, videos, and presentations.

• Represent Abnormal AI at conferences, webinars, and customer events.

⛳️ Requirements

• In-depth knowledge of Microsoft 365, Google Workspace, and Exchange on-premises.

• Strong expertise in Secure Email Gateways, including Proofpoint, Mimecast, and Barracuda.

• Proficient in SPF, DKIM, DMARC, encryption, spam scanning, sandboxing, and emulation.

• Demonstrated ability to achieve trusted-advisor status with large and strategic clients.

• Outstanding presentation and communication skills tailored for both technical and non-technical audiences.

• Experience in architecting solutions for enterprise customers during pre-sales engagements.

• Strong troubleshooting and problem-solving abilities in high-pressure, customer-facing situations.

• Capacity to prioritize and manage multiple opportunities effectively.

• Certifications such as Microsoft Certified: Messaging Administrator, Google Workspace Administrator, CISSP, GIAC, or similar.

• Familiarity with email authentication, sandboxing, machine learning, and behavioral analysis.

• Experience in SEG replacement projects or similar migrations to API-based email security solutions.

• Understanding of regulatory and compliance requirements such as GDPR and HIPAA.

🏝️ Benefits

• AI-assisted recruiting tools are utilized to facilitate candidate interview preparation; hiring decisions are made by a person.

• Conditional offers depend on the successful completion of pre-employment checks.

• Equal opportunity employer.