Solutions Architect

This is a fully remote position, open to applicants in Ireland, +1 more country.

📋 Description

• Collaborate with sales teams as a subject-matter authority on email security architectures, technologies, and infrastructures.

• Establish trusted relationships with customers' technical personnel and leadership.

• Facilitate technical workshops, solution presentations, and roadmap discussions.

• Design customized solutions and assist with seamless transitions to Abnormal AI.

• Assess customers' current Secure Email Gateway configurations, identify deficiencies, and formulate transition strategies.

• Serve as the technical lead for SEG replacement initiatives, address challenges, and ensure smooth platform migrations.

• Educate customers on API-driven email security and best practices for adoption.

• Provide insights from customers and the field to R&D and Product teams.

• Work together with Product Management to prioritize features on the roadmap.

• Monitor industry trends, competitor products, and customer challenges.

• Create and deliver training and technical materials for sales engineers.

• Develop technical resources such as blog posts, videos, and presentations.

• Represent Abnormal AI at conferences, webinars, and customer events.

⛳️ Requirements

• Comprehensive understanding of email systems such as Microsoft 365, Google Workspace, and on-premises Exchange.

• Strong expertise in Secure Email Gateways, including Proofpoint, Mimecast, and Barracuda.

• Proficiency in SPF, DKIM, DMARC, encryption, spam scanning, sandboxing, and emulation.

• Demonstrated ability to attain trusted-advisor status with large and strategic clients.

• Outstanding presentation and communication skills for both technical and non-technical audiences.

• Experience designing solutions for enterprise clients during pre-sales engagements.

• Strong troubleshooting and problem-solving abilities in high-pressure, customer-facing situations.

• Capability to prioritize and manage multiple opportunities concurrently.

• Microsoft Certified: Messaging Administrator, Google Workspace Administrator, CISSP, GIAC, or a similar credential.

• Familiarity with Email Authentication, Sandboxing, Machine Learning, and Behavioral Analysis.

• Experience with SEG replacement projects or similar migrations to API-based email security solutions.

• Awareness of regulatory and compliance standards such as GDPR and HIPAA.

🏝️ Benefits

• Equal opportunity employer.

• Pre-employment checks in accordance with prevailing legislation and Abnormal AI's security and privacy policies.