Solution Engineer – FedRAMP

This is a fully remote position, open to applicants in Massachusetts.

📋 Description

• Take ownership of the technical strategy for sales opportunities in collaboration with Account Executives.

• Lead customer discovery sessions focusing on architecture, telemetry sources, operational challenges, business drivers, and success criteria.

• Create and present customized demonstrations that link Coralogix to actual customer scenarios.

• Oversee technical evaluations and proof of concepts from initial scope to final validation.

• Provide support for hands-on deployment, configuration, integration, and troubleshooting throughout evaluations.

• Collaborate with customers on logs, metrics, traces, Kubernetes, cloud environments, applications, and security use cases.

• Articulate Coralogix’s architecture, unique features, and value proposition to both technical and executive stakeholders.

• Identify technical risks, eliminate obstacles, and assist customers in making successful technical decisions.

• Collaborate with Product, Engineering, Customer Success, and Support to convey field feedback and enhance sales execution.

• Assist customers in understanding and validating Coralogix as a comprehensive observability and security platform in real-world settings.

⛳️ Requirements

• Minimum of 5 years in a customer-facing technical position such as Solutions Engineering, Pre-Sales, Solution Architecture, Technical Consulting, DevOps, SRE, Platform Engineering, or Security Engineering.

• Strong hands-on technical skills in deployment, configuration, troubleshooting, and integration tasks.

• Thorough understanding of observability, including logs, metrics, traces, APM, dashboards, alerting, and infrastructure monitoring.

• Proven experience in leading technical evaluations, product demonstrations, and proof-of-concept initiatives.

• Ability to engage credibly with engineers, DevOps, SRE, platform, and security teams.

• Confidence in interacting with executives and translating technical benefits into business value.

• Practical experience in cloud-native environments, distributed systems, containers, and modern infrastructure.

• Proficiency in coding or scripting in languages such as Python, Go, Java, JavaScript, Bash, or similar.

• Excellent communication, ownership, follow-through, and commercial judgment skills.

• Experience with Kubernetes and containerized environments.

• Familiarity with AWS, Azure, or GCP.

• Knowledge of OpenTelemetry.

• Experience working with Prometheus.

• Proficiency in Docker.

• Experience with APM and distributed tracing.

• Knowledge of log analytics and telemetry pipelines.

• Experience with SIEM or security monitoring.

• Familiarity with infrastructure monitoring.

• Experience with Real User Monitoring (RUM).

• Proficiency with Terraform, Helm, or deployment automation.

• Familiarity with CI/CD workflows.

• Experience in application instrumentation and debugging.

• Candidates must reside within the US Eastern Time Zone (EST/EDT).

🏝️ Benefits

• Healthcare.

• Dental benefits.

• Mental health benefits.

• 401(k) plan with company match.

• Paid sick time.

• Paid time off.

• Fully remote position.