Solution Engineer

This is a fully remote position, open to applicants in United States.

📋 Description

• Deliver technical expertise and assistance for multi-cloud engagements, encompassing data migration, integrations, and intricate use cases.

• Collaborate with Sales to identify customer requirements, lead discovery sessions, document specifications, and provide customized demonstrations or Proofs of Concept.

• Take ownership of solution design, utilizing subject matter experts and leads in competency/cloud products.

• Develop proposals and respond to RFIs/RFPs presenting business-relevant solutions.

• Create detailed estimates and Rough Order of Magnitude documents based on clear assumptions.

• Ensure coherence between solution design and the delivery transition.

• Customize proposals and enhance sales messaging to meet deal-closing criteria.

• Showcase solutions in partnership with Sales Directors.

• Serve as a trusted advisor, prioritizing customer needs and objectives in the solutioning process.

• Convey complex technical solutions to both technical and non-technical audiences, ranging from System Administrators to C-suite executives.

• Work alongside Salesforce Partner and Solution Engineers on POCs and RFP submissions.

• Develop and enhance pre-sales processes and standards in line with the Pre-Sales CoE.

• Collaborate with Project Management, Business Analysis, and Solution Architecture Centers of Excellence.

• Identify and implement process enhancements to improve efficiency and consistency.

• Principal: mentor and lead pre-sales engineers, foster continuous improvement, and engage with Sales and Delivery leadership.

• Senior: support and guide junior team members while driving initiatives that enhance pre-sales processes and team effectiveness.

• Stay updated on Salesforce platform features and related technologies, including Sales, Service, Marketing Automation, Data, and AI.

⛳️ Requirements

• Senior or Principal-level Solution Engineer (Pre-Sales Engineer).

• Principal: 2–4 years of experience in pre-sales roles, demonstrating leadership in managing pre-sales teams.

• Principal: 2–4 years of previous delivery experience on the Salesforce platform.

• Senior: 1–2 years of experience in pre-sales roles, with a background in mentoring team members.

• Senior: 2–4 years of previous delivery experience on the Salesforce platform.

• Principal or Senior: a minimum of five Salesforce certifications, including Admin, Consulting, and Architect-level credentials.

• Extensive exposure to Salesforce implementations, complex solutioning, and estimation.

• Profound knowledge of Salesforce implementations, with responsibility for solution design and estimation.

• Strong technical aptitude and a quick-learning ability for new technologies.

• Exceptional verbal and written communication skills.

• Willingness to collaborate with onshore, nearshore, and offshore teams.

• Customer-first mindset with a passion for problem-solving and delivering value.

🏝️ Benefits

• Equal opportunity and a commitment to fostering a diverse and inclusive workplace.

• Training and certifications to enhance expertise and support innovation objectives.