Solution Engineer

This is a fully remote position, open to applicants in Japan.

📋 Description

• Take ownership of the technical execution of publisher integrations, which encompasses SDKs, APIs, payment systems, storefronts, analytics pipelines, and CRM hooks.

• Assess publisher architectures and data flows to devise the most effective integration strategies.

• Assist and troubleshoot technical challenges during the onboarding process, escalating issues to internal product and engineering teams as necessary.

• Deliver continuous technical support post-launch, including issue triage and escalation, complete with reproducible evidence.

• Set up and verify staging, sandbox, and production integration environments.

• Oversee configuration modifications following internal approval protocols.

• Conduct hands-on QA and verification of transaction flows and event tracking.

• Document and convey technical requirements clearly.

• Contribute to enhancements in integration tools, SDKs, and documentation.

• Serve as the technical liaison for the Account Management and Onboarding teams.

• Work in partnership with the account manager to ensure a smooth onboarding experience and support the expansion of post-launch features to optimize DTC revenue.

⛳️ Requirements

• Residing in Tokyo.

• Proficiency in Japanese, Mandarin, and English.

• Experience with integrations involving mobile game backends or payment systems.

• A minimum of 4 years in technical integration, solutions engineering, or developer onboarding within SaaS, gaming, payments, or ad tech.

• In-depth understanding of APIs, SDKs, payment processing, webhooks, and authentication flows (such as token-based authentication).

• Demonstrated capability to read and debug code, logs, and network calls.

• Familiarity with mobile app technology stacks (iOS/Android), deep linking, and attribution integrations.

• Exceptional communication skills, capable of bridging the gap between commercial objectives and technical realities.

• Strong interpersonal skills with a proactive approach to problem-solving.

• Highly self-sufficient and comfortable collaborating with global teams across different time zones.

🏝️ Benefits

• Comprehensive health insurance coverage.

• Opportunity for professional development and training.

• Flexible work hours and remote work options.

• Engaging and inclusive company culture.