Solution Architect – HLS

This is a fully remote position, open to applicants in Florida, +2 more states.

📋 Description

• Create solutions utilizing Salesforce products, features, best practices, and custom components to fulfill customer requirements.

• Produce both technical and non-technical project documentation, including architecture diagrams, data models, and integration architecture.

• Take ownership of the overall solution design and the development of build tasks.

• Estimate the effort needed to complete build tasks.

• Supervise the creation of reports/dashboards and conduct user acceptance testing.

• Assess when to apply declarative versus programmatic development, partner applications, and AppExchange products.

• Carry out Salesforce administration, configuration, and data migration tasks as necessary.

• Collaborate with Coastal team members and clients to ensure customer satisfaction and success.

• Serve as a solution subject matter expert with Delivery leadership and Account Executives to define sales proposals.

• Work alongside Project Managers to promote teamwork with delivery and customer project teams.

• Enhance professional and technical skills while supporting the development of Coastal team members.

• Obtain and maintain required Salesforce technical and partner certifications.

⛳️ Requirements

• Prior experience in the Health and Life Sciences industry, either as an employee or in a techno-functional role supporting clients.

• 4-6 years of advanced expertise in Salesforce Platform Business Analysis and experience in Project Scoping.

• At least 2 years in a Senior Consultant or equivalent senior position.

• Strong understanding of the core Salesforce.com platform.

• Practical knowledge of Salesforce along with Sales, Services, and Marketing functions.

• Active certifications in Salesforce Administrator, Sales Cloud Consultant, and Service Cloud Consultant are required.

• A minimum of 4 Salesforce certifications is preferred.

• Additional knowledge of Salesforce.com clouds specific to industry/verticals is preferred.

• Prior experience with the software development life cycle, Agile, or Hybrid methodologies is preferred.

• Capability to create entity relationship and object relationship diagrams.

• Excellent organizational abilities and capacity to manage multiple tasks simultaneously.

• Experience in client-facing roles and/or serving as an internal project leader managing various stakeholders.

• Ability to devise practical solutions and methodologies on the Salesforce platform.

• Must possess full-time permanent work authorization in the US.

• A Bachelor's Degree is preferred, or equivalent experience.

• Familiarity with Health Cloud and being a Health Cloud Accredited Professional is preferred.

• Experience with Life Sciences Cloud and/or relevant certification is preferred.

• Willingness to travel as required by client or project milestones.

• Basic understanding of common enterprise systems such as CRM or ERP.

🏝️ Benefits

• Flexible working hours with a focus on achieving a work-life balance.

• Options for remote work flexibility.

• Unlimited Paid Time Off (RTO).

• 401K plan with company matching.

• Coverage for Medical, Vision, and Dental expenses.

• Competitive opportunities for quarterly bonuses.

• Reimbursement for continuing education and certifications, particularly within the Salesforce and Snowflake ecosystems.

• Opportunities for occasional in-house competitions with spot bonuses.

• A flexible and enjoyable team culture.

• Regular team and cultural activities, both virtual and in-person, including Lunch and Learns, Happy Hours, and team-building events.

• Monthly All-Hands meetings.

• Open-door leadership policy providing access to mentorship and guidance.

• Opportunities for accelerated growth, networking, and career guidance and support.

• A culture of trust, transparency, and respect throughout all levels of the organization.