Solution Architect

This is a fully remote position, open to applicants in United States, +1 more country.

📋 Description

• Collect and evaluate technical requirements to set up Braze and partner technologies within clients' current marketing technology ecosystems.

• Work collaboratively with Business Strategists, Marketing Strategists, and Technical Producers on the Delivery team.

• Create comprehensive documentation, identify integration points, and ensure smooth data flow across various platforms.

• Develop functional design specifications that encompass workflows, user journeys, and business rules.

• Design and implement scalable end-to-end solutions that align with business goals.

• Construct and oversee complex data structures, user attributes, and event tracking mechanisms.

• Generate dynamic and static audience segments utilizing Braze's segmentation tools.

• Create and execute multi-step, multi-channel campaign flows through Braze Canvas.

• Share insights and solution documentation with fellow Solution Architects.

• Manage time effectively to meet quarterly billable-hour objectives.

• Stay updated on Braze, integration partners, and relevant marketing technologies through ongoing certifications.

• Travel occasionally, up to 20%, to client locations for strategic discussions.

• Undertake additional responsibilities as required.

⛳️ Requirements

• Over 5 years of practical experience in the marketing technology sector.

• At least 3 Braze Certifications, including the Braze Marketer and Braze Digital Strategist certifications, or the capability to obtain them swiftly after starting the position.

• Familiarity with Liquid, APIs, SDKs, data modeling, and data ingestion processes to support client needs and platform adoption.

• Experience and confidence in developing and thoroughly documenting custom solutions.

• Strong organizational and delegation skills.

• Ability to communicate marketing technology best practices and translate them into actionable implementation recommendations.

• Flexibility to adapt and consult on new technologies that may be unfamiliar, approaching challenges with enthusiasm and curiosity.

• Strong prioritization and time management abilities, excelling in a fast-paced, deadline-oriented environment.

• Excellent strategic and technical reasoning, allowing you to envision comprehensive solutions that meet customer objectives and navigate complex situations confidently.

• Proven track record of managing multiple concurrent customer engagements successfully, effectively balancing priorities and resources.

• Confidence in leading customer-facing discussions and presentations, building trust, and demonstrating expertise while managing expectations effectively.

• Willingness to travel up to 20% as needed.

• Must be authorized to work in the United States or Canada without requiring visa sponsorship, now or in the future.

🏝️ Benefits

• Flexible PTO policy.

• Monthly technology stipend.

• Paid parental leave.

• Medical, dental, vision, and life insurance.

• In-person onboarding experience at our headquarters in Indianapolis, Indiana.

• Access to free mental wellness resources.

• 401k plan with company matching.