Solution Architect

This is a fully remote position, open to applicants in Colombia.

📋 Description

• Act as a trusted advisor to both business and technology stakeholders.

• Drive strategic conversations and outline solution visions that align with business goals.

• Oversee the complete design of Salesforce solutions utilizing Customer 360 and multi-cloud strategies.

• Convert business requirements into scalable, sustainable, and value-oriented solutions.

• Conduct discovery sessions and functional workshops.

• Collect requirements, define business processes, and prioritize product backlogs.

• Design and document business processes using structured frameworks and methodologies.

• Provide hands-on Salesforce configuration and prototyping as needed.

• Ensure compliance with Salesforce implementation best practices and platform governance.

• Collaborate with cross-functional teams across business, product, and technology.

• Offer technical guidance, pinpoint risks, and establish mitigation strategies alongside project managers.

• Connect business stakeholders and development teams to guarantee clear communication and high-quality delivery.

• Mentor and coach Solution Architects, Business Analysts, and consultants.

• Lead solution estimations, technical proposals, and pre-sales activities when necessary.

• Facilitate executive-level discussions with C-level stakeholders.

⛳️ Requirements

• 5+ years of relevant experience in enterprise-level projects utilizing waterfall and agile software development methodologies throughout the full lifecycle from planning to go-live.

• Proven track record as a Solution Architect delivering enterprise-scale Salesforce solutions in intricate digital transformation programs.

• Extensive expertise with the Salesforce Platform, encompassing Sales Cloud, Service Cloud, Field Service, and other pertinent Salesforce Clouds.

• Experience in designing scalable, secure, and maintainable Salesforce solutions across various clouds.

• Comprehensive understanding of Salesforce platform capabilities, declarative development, and best practices in solution architecture.

• Experience in consulting environments and leading customer-facing initiatives.

• Strong knowledge of Agile delivery methodologies, such as Scrum and Kanban.

• Ability to balance business requirements with technical considerations, make architectural decisions, and assess trade-offs.

• Exceptional stakeholder management, communication, negotiation, and presentation skills.

• Strong analytical skills with the capacity to tackle complex business and technical challenges.

• Advanced or fluent English proficiency required.

• Spanish language skills preferred.

• Experience with Agentforce, AI-driven Salesforce capabilities, and AI tools is highly desirable.

• Demonstrated experience in one or more of the following sectors: Manufacturing, Automotive, Energy, Utilities, Financial Services, Insurance, Healthcare, Life Sciences, Retail, Consumer Goods, Public Sector, Non-profit, or Education.

🏝️ Benefits

• Benefits and resources to promote balance and well-being.

• AI agents to enhance impact and productivity.

• Reasonable accommodations available during the application or recruitment process.

• Equal opportunity and non-discrimination protections.