Senior Solutions Engineer, Enterprise

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead technical discovery sessions with potential clients concerning security, compliance, cloud infrastructure, and development workflows.

• Collaborate with Account Executives on deal strategies, technical champions, evaluations, proof-of-value, and purchasing decisions.

• Provide customized product demonstrations, walkthroughs, and in-depth integration discussions.

• Identify opportunities for expansion and spearhead technical cross-selling discussions within existing accounts.

• Serve as the primary technical advisor during evaluations, addressing objections, competitive comparisons, and solution suitability.

• Maintain up-to-date knowledge of product capabilities, integrations, configurations, APIs, partner ecosystems, and the competitive landscape.

• Design and articulate integrations with cloud providers, identity systems, version control platforms, and security tools.

• Ensure seamless technical transitions to Customer Success and Implementation teams.

• Develop technical expansion strategies and custom solution proofs.

• Address incoming technical inquiries and qualify opportunities by assessing technical fit, risks, and dependencies.

• Engage in account planning, quarterly business reviews, and discussions regarding expansion.

• Gather customer feedback for Product and influence roadmap priorities.

• Create reusable demos, technical documentation, reference architectures, and enablement resources.

• Share insights from the field to enhance sales motions, messaging, and technical positioning.

• Contribute to the Solutions Engineering culture and provide mentorship to peers.

⛳️ Requirements

• Minimum of 5 years of pre-sales customer-facing, technical experience as a Solutions Engineer, Sales Engineer, or similar role.

• Practical experience with AWS, Google Cloud, Microsoft Azure, Windows, MacOS, Linux, and cloud application architecture.

• Strong project management skills with the ability to effectively navigate uncertain environments.

• Creative, inquisitive, technical, and inherently persuasive.

• Detail-oriented and organized.

• Solution-focused with strong problem-solving skills.

• Ability to engage with technical, security-conscious, and executive stakeholders in large organizations.

• General knowledge of a scripting language such as Python, Ruby, Bash, or JavaScript.

• Willingness to enhance scripting skills.

• Familiarity with REST API development, MCP, and service integrations is a plus.

• Previous B2B SaaS experience is preferred.

• Employs AI in daily tasks to enhance skills, gain fluency through experimentation, and exercise sound judgment in AI-assisted work.

• Legally authorized to work in the location where the position is based.

🏝️ Benefits

• Industry-competitive salary and equity.

• Comprehensive medical, dental, and vision coverage, with 100% of employee-only benefit premiums covered for most medical plans.

• 16 weeks of paid Parental Leave for all new parents.

• Health & wellness stipend.

• Stipend for remote workspace, internet, and cellphone expenses.

• Commuter benefits for team members reporting to the SF and NYC offices.

• Family planning benefits.

• Matching 401(k) contribution with immediate vesting.

• Flexible PTO policy.

• 80 hours of Sick Time.

• 11 company-paid holidays.

• Virtual team-building activities, lunch and learns, and other company-wide events.