Solution Architect

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Act as a trusted advisor for both business and technology stakeholders.

• Facilitate strategic discussions and establish solution visions that align with business goals.

• Oversee the comprehensive design of Salesforce solutions utilizing Customer 360 and multi-cloud strategies.

• Convert business requirements into scalable, sustainable, and value-oriented solutions.

• Conduct discovery sessions and functional workshops.

• Collect requirements, outline business processes, and prioritize product backlogs.

• Create and document business processes using structured frameworks and methodologies.

• Provide hands-on Salesforce configuration and prototyping when necessary.

• Ensure compliance with Salesforce implementation best practices and platform governance.

• Lead and collaborate with cross-functional teams across business, product, and technology domains.

• Collaborate with project managers to offer technical guidance, pinpoint risks, and develop mitigation strategies.

• Act as a liaison between business stakeholders and development teams to ensure effective communication and high-quality output.

• Mentor and coach Solution Architects, Business Analysts, and consultants.

• Direct solution estimations, technical proposals, and pre-sales activities as needed.

• Lead high-level discussions and influence decisions with C-level stakeholders.

⛳️ Requirements

• Over 5 years of relevant experience in enterprise-level projects utilizing waterfall and agile software development methodologies throughout the entire lifecycle, from planning to go-live.

• Demonstrated experience as a Solution Architect delivering enterprise-scale Salesforce solutions within complex digital transformation initiatives.

• Extensive expertise in the Salesforce Platform, including Sales Cloud, Service Cloud, Field Service, and other Salesforce Clouds.

• Experience in designing scalable, secure, and maintainable Salesforce solutions across multiple clouds.

• Strong comprehension of Salesforce platform capabilities, declarative development, and best practices in solution architecture.

• Experience in consulting environments and leading customer-facing engagements.

• In-depth knowledge of Agile delivery methodologies, including Scrum and Kanban.

• Ability to reconcile business needs with technical considerations and assess trade-offs.

• Exceptional skills in stakeholder management, communication, negotiation, and presentation.

• Strong analytical abilities and the capacity to resolve complex business and technical challenges.

• Advanced or fluent proficiency in English is required.

• Proficiency in Spanish is preferred.

• Experience with Agentforce, AI-powered Salesforce capabilities, and AI tools is highly desirable.

• Proven experience in one or more of the following sectors: Manufacturing, Automotive, Energy, Consumer Business Services, Utilities, Financial Services, Insurance, Healthcare, Life Sciences, Retail, Consumer Goods, Public Sector, Non-profit, or Education.

🏝️ Benefits

• Benefits and resources promoting balance and well-being.

• AI agents to enhance impact and productivity.

• Reasonable accommodations available during the application or recruitment process.

• Commitment to equal opportunity and a non-discrimination policy.