Solution Architect

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership of the comprehensive solution architecture for client implementations and designated client event programs.

• Spearhead solution design by taking into account client needs, system integrations, scalability, and technical viability.

• Act as a reliable advisor to VP and C-suite stakeholders of clients.

• Facilitate strategic discovery sessions and consultations.

• Oversee the complete solution design process and promote the adoption of the RainFocus platform.

• Work collaboratively with Solution Consultants, technical teams, project managers, and leadership.

• Provide oversight across multiple client event portfolios, managing timelines, quality standards, scope, resources, deliverables, and quality assurance.

• Conduct discovery calls, post-conference evaluations, milestone reporting, and client communications.

• Mentor and develop Solution Consultants and other team members.

• Contribute to thought leadership through the creation of whitepapers, social media content, conference presentations, and case studies.

• Enhance consulting processes, methodologies, and the sharing of organizational knowledge.

⛳️ Requirements

• Over 8 years of experience in software implementation.

• Extensive expertise in implementing SaaS platforms for large enterprise clients.

• 3 to 5 years of experience in SaaS event technology; familiarity with RainFocus is preferred.

• Proven experience in gathering, documenting, and translating complex requirements, configurations, and integrations across various systems.

• Experience in overseeing overall solution architecture for complex enterprise implementations with multiple stakeholders.

• Capability to act as a trusted advisor to executive-level client stakeholders.

• Documented success in creating efficiencies through process design, promoting adoption, and measuring impact.

• Background in event technology, marketing technology, or enterprise B2B SaaS implementation.

• Exceptional problem-solving skills and adaptability.

• Strong written and verbal communication abilities.

• Capacity to forge strong relationships across cross-functional teams, senior leadership, and clients.

• Willingness to travel domestically and internationally up to 20% of the time.

• Proficiency in HTML, CSS, SQL, and/or JSON is preferred.

• Familiarity with API testing tools like Postman is preferred.

• Previous involvement in creating whitepapers, conference presentations, or social media content is preferred.

• Extensive experience with API integration is preferred.

• Demonstrated success in mentorship is preferred.

🏝️ Benefits

• Competitive compensation.

• Exceptional benefits.

• 401(k) with immediate vesting.

• Generous paid time off.

• Collaborative work environment.

• Opportunities for career advancement and professional growth.