Solution Architect

This is a fully remote position, open to applicants in Malaysia.

📋 Description

• Collaborate with Account Executives, the Regional Sales Manager, and channel partners to secure new business and expand the Enterprise customer base.

• Leverage extensive knowledge of the Picus platform to assist the sales team in effectively presenting and positioning it to prospects and clients.

• Conduct technical discovery sessions to comprehend customer needs, challenges, and infrastructure.

• Serve as a trusted technical advisor throughout the sales process.

• Provide customized live demonstrations and proof-of-value engagements to illustrate how Picus aids customers in validating defenses and minimizing exposure.

• Address technical components of RFPs and RFIs.

• Collaborate with sales and product teams to design and enhance solutions that align security details with business outcomes.

• Work closely with Customer Success to facilitate adoption and identify opportunities for expansion.

• Educate partners on the technical elements of the Picus platform.

• Share field feedback with product and engineering teams to support product enhancement.

⛳️ Requirements

• Bachelor’s degree or equivalent combination of education and experience in Sales Engineering or Customer Success in Security, Cloud, or Network Systems.

• 3-5 years of experience in a Sales Engineering or Customer Success position.

• Proven track record of building executive relationships and executing strategic account planning.

• Extensive technological experience in risk visibility and prioritization, SIEM, EDR, cloud architecture, networking, security, and IT transformation.

• Knowledge of solution architecture and design in both on-prem and cloud environments.

• Experience managing intricate customer lifecycles from onboarding to renewal and expansion.

• Consultative, proactive, and results-oriented approach.

• Exceptional written and verbal communication skills in English.

• Upon receiving a conditional offer, successful completion of reference and identity checks in accordance with local labor laws and company policy.

🏝️ Benefits

• Chance to influence and lead an exciting, rapidly growing cyber security segment.

• Opportunities for career development.

• Global exposure with experience interacting with customers worldwide.

• Work within a global remote team.

• Commitment to equal opportunity employment.