Solution Architect

This is a fully remote position, open to applicants in United States, +1 more country.

📋 Description

• Design, guide, and implement cross-platform solutions throughout the meter-to-cash lifecycle.

• Work collaboratively with client leadership and subject matter experts to establish business requirements.

• Architect scalable solutions while ensuring the successful implementation of Oracle Utilities platforms, including CC&B, C2M, and CCS.

• Provide both functional and technical guidance that aligns with client objectives, industry best practices, and measurable ROI.

• Utilize expertise in utilities, enterprise systems, and OUAF to create scalable solutions.

• Lead the solution architecture for CC&B, C2M, and CCS.

• Assist clients in navigating the Oracle upgrade path from CC&B to C2M to CCS.

• Analyze and define solution parameters across ERP, CIS, and meter-to-cash domains.

• Carry out CC&B configuration, use Config Tools, and finalize functional setups.

• Develop business process flows, configuration workbooks, functional designs, test scenarios, and training materials.

• Provide advice on integration impacts across enterprise applications and offer cross-platform architectural guidance.

• Collaborate with product development teams informed by client engagement insights.

• Lead client engagements, design workshops, onboarding sessions, and requirements-gathering efforts.

• Manage expectations regarding scope, timelines, and budgets.

• Evaluate business and technical impacts while proactively communicating project risks.

• Identify service opportunities and assist account teams with proposals, bids, and discovery sessions.

• Convert discovery findings into solution architectures, implementation strategies, scope assumptions, and level-of-effort estimates.

• Present solution designs and value propositions to potential clients.

• Monitor project scope, aid in resource allocation, and mitigate financial risks.

• Recognize upsell opportunities and collaborate with account managers.

• Mentor junior team members and manage multi-tiered workstreams across large-scale implementations.

• Support recruitment efforts by identifying and evaluating potential talent.

⛳️ Requirements

• Over 10 years of experience as a CC&B/C2M/CCS Solution Architect, including hands-on configuration and design leadership.

• Proficient in customer care, billing, rates, meter reading, payments, collections, service orders, and utility financials.

• Comprehensive understanding of CIS and meter-to-cash processes.

• Demonstrated experience in transitioning utilities from legacy systems to Oracle Utilities platforms.

• Strong knowledge of OUAF design principles and integration patterns within ERP and CIS environments.

• Expertise in integrating utility/municipal edge systems and architecting enterprise-wide solutions.

• Bachelor's degree in Computer Science, IT, or a related field.

• Equivalent combinations of education and experience will be taken into consideration.

• Oracle Utilities Implementation Certification(s) is highly recommended.

• Must be open to at least 25% travel.

• Excellent presentation, communication, and client-facing consulting skills.

• Ability to articulate complex Oracle Utilities concepts to both technical and non-technical audiences.

• Eligibility for candidates based in the US or Canada.

🏝️ Benefits

• Fully remote work arrangement.

• Full-time employment.