Solution Architect

This is a fully remote position, open to applicants in Florida.

📋 Description

• Establish enduring business relationships with clients and promote the adoption of Claro's services.

• Secure enterprise opportunities by cultivating consultative technical relationships with customers.

• Showcase Claro's value proposition, technologies, strategy, and product roadmaps to executives, technical managers, and engineers.

• Design and implement solutions for digital transformation services, managed IT services, software development, application modernization, AI and automation, and cloud solutions.

• Act as a senior technical advisor for strategic opportunities.

• Offer technical support during sales presentations, product demonstrations, and the installation and maintenance of company products and services.

• Lead technical discussions to uncover business and technical needs, issues, and priorities.

• Create technical solutions that incorporate new and emerging technologies.

• Mentor junior team members.

• Collaborate with Sales, Product, Marketing, Engineering, delivery teams, and external technology providers.

• Facilitate technology strategy sessions, requirements gathering, architecture discussions, and digital transformation planning.

• Develop strategic account plans and pinpoint growth opportunities.

• Design scalable and secure solutions across application modernization, custom software development, cloud migration, DevOps, AI, automation, and managed IT services.

• Establish modern software engineering practices including Agile delivery, quality engineering, CI/CD, DevSecOps, platform engineering, and observability.

• Advise customers on API-first design, microservices, event-driven architectures, cloud-native development, and application refactoring.

• Convert business and technical requirements into solution architectures, technical specifications, and implementation strategies.

• Create current-state and future-state technology transformation roadmaps.

• Provide technical recommendations that influence strategic decisions.

• Support customer meetings, presentations, demonstrations, workshops, and executive briefings.

• Prepare proposals, bids, solution presentations, proof-of-concepts, and demonstration environments.

• Lead POCs and communicate recommendations.

• Engage in RFP responses, contract renewals, pricing strategies, commercial proposals, contract terms, sales forecasting, and revenue planning.

• Achieve or surpass revenue and business development goals.

• Ensure that proposed solutions are transformed into actionable plans and successfully implemented.

• Participate in customer reviews and solution assessments.

• Develop and maintain solution architectures, implementation plans, technical documentation, standards, and best practices.

• Stay updated on emerging technologies, industry trends, certifications, and competitive offerings.

⛳️ Requirements

• A Bachelor's Degree in Electronic Engineering, Computer Science, Information Technology, or Telecommunications is required.

• A Master's Degree is preferred.

• 7–9 years of experience in complex solutions is required.

• 7–9 years of progressive experience in software engineering, solution architecture, technology consulting, or digital transformation is required.

• 1–3 years of prior hands-on software development experience is required.

• Ability to engage credibly with engineering teams.

• High proficiency in English.

🏝️ Benefits

• Remote work opportunities.

• Travel as necessary to customer locations, partner sites, industry events, and business meetings.

• Professional exposure to emerging technologies, industry trends, certifications, and competitive offerings.