Solution Architect

This is a fully remote position, open to applicants in Florida.

📋 Description

• Act as a strategic link between business stakeholders, enterprise architecture, and Agile delivery teams.

• Take ownership of feasibility studies and conceptual designs for solutions that encompass CRM and digital experience platforms, enterprise integrations, and data consumption patterns.

• Establish architectural guidelines, trade-offs, and reference patterns for delivery teams.

• Collaborate with Product Owners, a Business Process Solution Architect, platform engineering, and vendors at the ART/value-stream level within SAFe.

• Validate essential patterns through proofs-of-concept or reference implementations in cases where feasibility risk is high.

• Lead discovery workshops, process walkthroughs, and pain-point evaluations.

• Convert business requirements into functional and non-functional requirements, including acceptance criteria and success metrics.

• Facilitate discussions on trade-offs involving cost, complexity, time-to-value, risk, and operational readiness.

• Develop high-level solution designs covering applications, data, and integrations.

• Define interaction patterns for APIs, event-driven systems, and batch/ETL processes.

• Collaborate with integration engineering on contracts, error handling, and observability measures.

• Map business capabilities to enterprise platforms and promote the reuse of standard patterns.

• Create and maintain architecture decision records, integration standards, and diagrams for data-flow/process-flow.

• Assist in impact analysis and troubleshooting for production integration and data-related issues at the architecture level.

• Manage multi-cloud feasibility for customer- and partner-facing Salesforce capabilities.

• Advise delivery teams on out-of-the-box-first design approaches and challenge unnecessary customization.

• Collaborate with integration teams regarding ERP and enterprise data source connectivity.

• Establish patterns for AI-enabled customer and service workflows, focusing on security, auditability, and human-in-the-loop controls.

• Define the exposure of operational and customer data for analytics and reporting, ensuring compliance with privacy, consent, and access policies.

• Work with data platform teams on ingestion, lineage, and consumption patterns.

• Support PI Planning, dependency alignment, backlog refinement, and cross-team coordination at the ART level.

• Review designs and crucial delivery artifacts to identify architectural drift.

• Mentor architects, technical leads, and engineers.

• Coordinate with third-party vendors and system integrators.

• Present solution concepts and roadmaps to business and digital leadership.

• Utilize approved AI-assisted tools for drafting architecture decision records, documenting patterns, and exploring design options while remaining accountable for decisions and governance approval.

⛳️ Requirements

• Bachelor's degree in Computer Science, Information Systems, or Engineering.

• Over 10 years of experience in solution architecture, enterprise integration architecture, or platform architecture within large, regulated organizations.

• Proven expertise in defining integration and data patterns across APIs, messaging/event platforms, and enterprise middleware.

• Familiarity with CRM/digital experience platforms and their integration with ERP and data systems.

• Demonstrated experience in Agile/SAFe environments, including PI planning and ART or value-stream coordination.

• Strong skills in stakeholder facilitation and executive-level communication.

• Ability to influence stakeholders without direct authority.

• Experience in establishing architecture governance, including standards, Architecture Review Board (ARB) or equivalent, and reusable patterns.

🏝️ Benefits

• Short-term cash incentives, subject to plan requirements.

• Medical, Dental, Vision coverage.

• Wellness incentives.

• Retirement benefits.

• Paid vacation days, up to 15 days.

• Paid sick leave, up to 5 days.

• Paid personal leave, up to 5 days.

• Paid holidays, up to 13 days.

• Birth and adoption leave.

• Parental leave.

• Family and medical leave.

• Bereavement leave.

• Jury duty leave.

• Military leave.

• Purchased vacation options.

• Short-term and long-term disability coverage.

• Life insurance and Accidental Death and Dismemberment coverage.

• Health Savings Account.

• Health Care Spending Account.

• Dependent Care Spending Account.

• Tuition assistance.