Software QA Engineer

This is a fully remote position, open to applicants in United States.

📋 Description

• Analyze requirements and acceptance criteria to pinpoint ambiguous requirements, overlooked scenarios, edge cases, and potential risks.

• Develop, sustain, and execute test cases that encompass expected outcomes, failures, regressions, and authentic user workflows.

• Leverage Claude Code for generating and enhancing test scenarios, identifying edge cases, diagnosing defects, comprehending application behavior, and aiding in automated testing.

• Craft and refine prompts for AI-assisted testing, analysis, and code generation.

• Evaluate and validate tests, analyses, and code produced by AI.

• Adhere to HIPAA and data-handling protocols; utilize synthetic, mocked, or de-identified data and escalate any potential needs for production data or PHI.

• Detect, document, and monitor defects with detailed reproduction steps, expected and actual outcomes, supporting evidence, and context.

• Examine issues using SQL, browser developer tools, application logs, APIs, source code, automated tests, and AI-assisted analysis.

• Employ SQL for data validation and to investigate application behaviors.

• Collaborate with QA Automation Engineers to prioritize and occasionally develop and maintain Playwright automated tests.

• Contribute automated tests to the CI/CD pipeline.

• Partner with engineers to reproduce issues, validate solutions, comprehend root causes, and evaluate regression impacts.

• Assist with accessibility testing in accordance with WCAG and Section 508, applying security-aware testing methodologies.

• Provide updates on testing progress, blockers, risks, and concerns.

• Monitor testing activities, defects, and test coverage using Jira and XRay.

• Cultivate an understanding of products, customers, QA practices, the software development lifecycle, and the Health and Human Services domain.

• Progress toward independently managing testing methodologies and quality evaluations for product features and areas.

⛳️ Requirements

• 0–5 years of experience in software quality assurance, software testing, software development, or equivalent demonstrated technical skills.

• Proficient in SQL with the ability to write queries for data validation and application behavior investigation.

• Strong attention to detail.

• Excellent written and verbal communication skills, particularly when documenting unexpected or complex software behaviors.

• Capability to translate requirements and user workflows into meaningful test scenarios that include edge cases and failure conditions.

• Eagerness to explore unfamiliar features, systems, and technical issues.

• Comfort with AI-assisted engineering tools, including the ability to write clear and specific prompts.

• Sound judgment in refining AI prompts and verifying AI-generated suggestions, tests, analyses, and code.

• Awareness of responsible data handling and the protection of PHI and sensitive customer information.

• Familiarity with automated testing tools or frameworks and a desire to enhance automation skills.

• Understanding of CI/CD concepts and automated testing within development and deployment pipelines.

• A collaborative mindset when working with product managers, engineers, and Software QA Engineers.

• Experience with issue and test management tools like Jira and XRay, or the capacity to learn them rapidly.

• Must comply with HIPAA and data-handling regulations during testing and investigations.

• Helpful but not mandatory: Experience with Playwright or a similar browser automation framework.

• Helpful but not mandatory: Familiarity with Claude Code using Playwright, including Claude Playwright CLI or MCP-based workflows.

• Helpful but not mandatory: Experience in API testing.

• Helpful but not mandatory: Knowledge of Git and source control workflows.

• Helpful but not mandatory: Familiarity with CI/CD tools such as GitHub Actions.

• Helpful but not mandatory: Proficiency with browser developer tools, application logs, or other debugging techniques.

• Helpful but not mandatory: Experience in accessibility testing, including WCAG or Section 508.

• Helpful but not mandatory: Knowledge of security testing or secure software development practices.

• Helpful but not mandatory: Experience with healthcare billing software or healthcare billing workflows.

🏝️ Benefits

• Unlimited PTO policy.

• Competitive medical, dental, and vision healthcare coverage.

• 401k matching.

• Paid holidays.

• Volunteer time off.

• Paid parental leave.

• Remote work stipend.

• Hands-on experience across the software development lifecycle.

• Skill development in test design, exploratory testing, SQL, technical investigation, Playwright automation, CI/CD, accessibility, security-conscious testing, and AI-assisted engineering.

• Close collaboration with experienced Software QA Engineers, software engineers, and product teams while taking on greater ownership.